Customer Service Specialist English+ Mandarin

**Role**:Associate/Senior Associate -(NonTechnical) **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Process**:Voice Key Skills: Customer Relations Customer Service Mandarin english Customer Management Must be fluent in speaking both Mandarin...

**Job Title: Customer Success Specialist (English + Mandarin)** **Target: ASAP, July** **Salary: RM3000 to RM3300 (Basic, depending on experience) + RM300 Language Allowance** **Location: Kelana Centre Point, Selangor** Are you a highly motivated individual with a strong command of English and Mandarin languages? Do you thrive in a customer-oriented...

**Job Type** Onsite full-time job **Area** Global Internet/ IT **Office Location** MID VALLEY, Kuala Lumpur, Malaysia **Working Days** 5 working days and 2 off days per week **Working Times** Rotational Shift (Weekend & Night Shift) **Benefits** Annual Leaves| Group Term Life & TPD| EPF | Critical Illness | Professional Supports **Responsibilities** -...

Job Responsibility Build contacts with potential client to create new business opportunities Make cold calls for new business leads Maintain knowledge of all products and service offerings of the company Follow company guidelines and procedures for acquisition of customers, submission of cases Etc Job Requirements Strong customer service skills Excellent...

"Mandarin+B2 English "Customer Service (Telecommunications) KL Sentral " 24/7 Rotational Shift 5 days’ work and 2 off days per week" Minimum 1 year experience in Customer Service (Telecommunications) SPM above 2HC RM 4000 start date is 14-Aug **Salary**: RM4,000.00 per month Ability to commute/relocate: - Kuala Lumpur: Reliably commute or planning...

Greetings ! This is Niharika from Eteam. Currently we are hiring Mandarin speakers to work with one of our clients. Role - Logistic center agent (Customer Service) Location - KL sentral Language - Mandarin and English Salary - RM4000 + allowances Joining - 24 july Overall Role Purpose: To assist customer to get an replacement part for the faulty...

the **Position : Customer Service Specialist** Intake : 25th March 2024 Salary : RM3,000 - RM4,000 Work location : KL Sentral, Kuala Lumpur Working days: 24/7 rotational shift (5 days a week, 2 consecutive off days) Shift Allowance: Morning: RM10/day Evening: RM20/day Midnight: RM35/day KPI Allowance : RM500 max Mandarin language: RM300 **What is your...

Position: Customer Service (Logistics) - Mandarin Location: KL Sentral Working hours: 6 AM - 6 PM (rotational shift) Workings days: 5 working days, 2 off days (Monday to Sunday) **Salary**: RM4,000 - RM4,200 **Requirements**: - Local Malaysians - Diploma and above - Able to speak, read and write Mandarin fluently - Minimum English B2 - Minimum 6 months...

Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information. - Meet personal/team qualitative and quantitative targets. - Handle simple to difficult inquiries...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Must be fluent in speaking both Mandarin and English - **Requirements** SPM, Diploma or Degree holder with 1 year of CS...

Responsibilities: - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Ensure customer satisfaction and provide professional customer support. - Responsible for being part of the overall customer experience and journey - Maintain quality in work ethics and processes - Be involved with all other tasks as assigned by...

**Responsibilities**: - Provide accurate information about products, services, and policies to customers. - Assist customers with system queries, problem-solving, service requests and resolving solutions or user complaints. - Document customer interactions via the ticketing system. - Collaborate with other team members to escalate complex issues and ensure...

**The Opportunity: Customer Service Executive for Mandarin or Cantonese Speaker Only** As a Customer Service Executive, you will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **What's in it for you?** - **Passionate Team Environment**: Join a...

Designation: Customer Experience Specialist - Mandarin speaker Location: Subang Jaya Working hours: 9 AM - 6 PM (Daytime shift) Working days: Monday to Friday (must be available for 24/7 rotational shift) **Salary**: RM3,000 - RM3,500 + RM500 KPI allowance **Requirements**: - Fluent in English and Mandarin (both verbal and written) - SPM and above - Able...

Primary Job Functions: - Respond promptly to all incoming communication channels. - Address customer needs efficiently, offering solutions or alternatives. - Foster strong customer relationships through dedicated service. - Ensure confidentiality and privacy of customer information. - Achieve both personal and team targets effectively. - Manage diverse...

Job Description/ Requirement: - 1 year of experience in customer service (Business-To-Business strongly preferrable) - Bilingual support in English and Mandarin, - be able to speak, write and read. Excellent verbal and communication skills (B2 English proficiency). - Technical savvy (understands or have used macOS vs. Android, Windows, etc.). - Basic...

Do you want to be part of a business that creates colourful joys of life and happy memories? Imagine complimentary stays at 5-star properties globally! How will you feel to be part of a brand known for setting Hospitality standards and a career with one of the largest employers in Malaysia? Want to be associated with a 50-year-old large globally diversified...

Salary Package : RM 4,000-RM 4,500 + KPI Working Days : 5 Working Days 2 Days Off Working Hours: 24/7 Rotational Shift Roles & Responsibilities: - Participate in activities designed to improve customer satisfaction and business performance - Track, document and retrieve information in call tracking database - Listen attentively to customer needs and...

Salary Package : RM 4,000-RM 4,500 + KPI Working Days : 5 Working Days 2 Days Off Working Hours: 24/7 Rotational Shift Roles & Responsibilities: - Participate in activities designed to improve customer satisfaction and business performance - Track, document and retrieve information in call tracking database - Listen attentively to customer needs and...

Salary Package : RM 4,000-RM 4,500 + KPI Working Days : 5 Working Days 2 Days Off Working Hours: 24/7 Rotational Shift Roles & Responsibilities: - Participate in activities designed to improve customer satisfaction and business performance - Track, document and retrieve information in call tracking database - Listen attentively to customer needs and...