IT Officer

7 months ago

Johor Bahru, Malaysia Ray Tech (Malaysia) Sdn Bhd Full time

**Responsibilities**:

- **Technical Support**: Provide first-line technical support to end-users. Troubleshoot and resolve hardware, software, and network issues promptly to minimize downtime and ensure smooth operations.
- **System Maintenance**: Assist in the maintenance and monitoring of IT systems, including servers, workstations, and networking equipment. Perform routine maintenance tasks, such as software updates, system backups, and security patching.
- **Inventory Management**: Maintain an inventory of IT assets, including hardware, software licenses, and peripherals. Track asset usage, conduct periodic audits, and coordinate equipment procurement and disposal processes.
- **Security Awareness**: Assist in implementing and enforcing IT security policies and procedures. Raise awareness on cybersecurity best practices, password, phishing and data protection measures.

**Qualifications**:

- At least 1 years of working experience in IT support or related role.
- Strong troubleshooting skills and the ability to diagnose and resolve hardware, software, and network issues.
- Ability to work independently and as part of a team, with a proactive and customer-focused approach to problem-solving.

Pay: From RM3,500.00 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday

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