IT Group Leader

Browzwear is the leading provider of 3D fashion design, development, and merchandising solutions. Our mission is to revolutionize the apparel industry with our truly disruptive 3D technology, providing the exact tools needed to exploit the extensive opportunities in the market to achieve that goal. We work with some of the biggest and most well-known global companies in the industry.

Hear what our customers are saying.

We’re looking for a passionate IT Group Leader to join our team, under the leadership of the VP R&D. The incumbent will lead a team to provide internal and external IT support and solutions.

**Responsibilities for IT Group Leader**
- Lead and personally address IT issues, guide IT teams in providing seamless services and user support for Browzwear employees across global offices.
- Work closely with the O365 platform such as Intune, SharePoint, Teams, Security and Compliance
- Proactively address IT issues related to our 3D designing software when liaising with clients and working closely with the R&D team.
- Facilitate the procurement of IT assets (hardware and software), collaborating with vendors to optimize costs and meet organizational needs.
- Work closely with the Azure platform, managing virtual machines, Enterprise Applications, SSO, etc. Enhance and optimize endpoint deployments to improve overall IT accessibility and user experience through Microsoft Intune
- Implement processes and guidelines to ensure that IT engineers promptly address and resolve IT issues in a timely manner, maintaining optimal system performance and user satisfaction.
- Implement strategies to further improve internal IT processes and infrastructure based on industry best practices.
- Drive the adoption and optimization of cloud computing and virtualization technologies.
- Automate repetitive tasks to enhance operational efficiency and reduce manual workload.
- Work closely with the Chief of Security (CISO) to proactively address IT security issues.

**Requirements**:

- At least 5 years of experience working in IT operations, at least 2 years in leading multi geo-location IT organizations.
- Strong leadership skills to effectively coordinate and manage IT teams in delivering high-quality services worldwide.
- Demonstrated proficiency in Azure platform, O365 administration, and Microsoft Intune.
- Proven track record of hands-on involvement in IT operations and cloud computing solutions, ensuring efficient problem resolution and user support.
- Firm grasp on IT infrastructure and operations best practices
- Ability to effectively communicate and collaborate with clients on IT-related issues.
- Proven ability to manage priorities effectively in a fast-paced IT environment.
- Excellent project management skills and strong ability to manage priorities
- Strong critical thinking and decision-making skills
- Experience in scripting languages, such as Python or PowerShell, to automate tasks.
- Strong familiarity with IT security standards, including ISO27001 and GDPR.
- The ability to communicate in Mandarin with Chinese counterparts will be advantageous.

**Salary**: RM9,000.00 - RM12,000.00 per month

**Benefits**:

- Dental insurance
- Flexible schedule
- Health insurance
- Professional development
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus