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Social Media Marketing Intern
3 weeks ago
Are you a proactive and customer-oriented individual seeking an exciting work-from-home internship opportunity in Malaysia? Join us as a **Social Media Marketing** Intern (furniture industry) and embark on a journey to gain hands-on experience in a remote work setting. This internship offers you a chance to enhance your communication skills, problem-solving abilities, and industry knowledge while working with a dynamic team.
**Position Overview**:
- **Job Type**: Work-from-Home Internship
- **Location**: Malaysia (Remote)
**Key Responsibilities**:
As a **Social Media Marketing** Intern, you will:
2. **Product Knowledge**: Develop a deep understanding of our products/services to provide accurate information and recommendations.
3. **Communication**: Maintain clear and professional communication with customers, ensuring their needs are met.
4. **Problem-Solving**: Identify and resolve customer concerns efficiently, aiming for first-contact resolution.
5. **Documentation** Maintain accurate records of customer interactions and transactions.
6. **Team Collaboration**: Collaborate with team members and supervisors to improve processes and enhance customer experience.
**Qualifications**
- Excellent communication skills in both written and verbal English and Bahasa.
- Strong customer service orientation.
- Ability to work independently and as part of a remote team.
- Empathetic and patient attitude towards customer inquiries and concerns.
- Basic computer skills and familiarity with office software.
- A reliable internet connection and a quiet workspace at home.
**Benefits**:
- Gain practical experience in customer service within a remote work environment.
- Develop valuable soft skills such as communication, problem-solving, and time management.
- Opportunity for mentorship and learning from experienced professionals.
- Flexible work hours to accommodate your schedule.
- Potential for future employment based on performance.
01110578430
**Job Type**: Internship
Contract length: 3 months
**Salary**: RM500.00 - RM600.00 per month
**Benefits**:
- Flexible schedule
- Professional development
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
- Performance bonus
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