Supervisor - Ice Watch Plaza Shah Alam

3 weeks ago

Shah Alam, Malaysia HABIB Group Full time

You will represent the brand to personalize excellent customer services and assist in the overall buying processes while maintaining good relationship with the customers. We provide internal training and development opportunity to support your professional growth within the **Habib Group**.

**Available Brand : Ice Watch Plaza Shah Alam**

**Responsibilities**:

- Greeting customers and leading as example
- Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
- Participates as a team member and encourages team to meet and exceed performance standards
- Consistently demonstrate a great customer service standard in order to deliver a positive customer experience and achieve daily sales goals
- Develop and implement cross-selling strategies for appropriate products
- Managing financial transactions and processing payments
- Ability to operate cash register efficiently and accurately
- Follow all provided action plans to improve productivity
- Follow all provided Collection Training & VM Guidelines
- Maintaining a clean and tidy shopping environment
- Assisting with inventory and support in all stock take & cycle counts related processes
- Handling customer complaints
- Processing stock receiving and retuning as and when require
- Supporting in all operations for loss prevention & stock management
- Creating a positive customer experience and work environment
- To work as a team with management and co-workers to achieve personal and store goals
- To achieve and exceed monthly and yearly sales target, always with commercial mindset
- To report directly to boutique manager on any commercial related such as Health & safety Policies, Operation Standard Procedure, Staff Uniform, Promotional matters.
- Any other ad-hoc task assigned.

**Requirements**:

- Minimum 3-5 years’ experience in fashion or watch brands in the retail industry
- Ability to work independently and in team-driven environment
- A Multi-tasker, organized, attention to detail in a professional and efficient level
- Good PC skills such as MS Office and basic understanding of retail POS system
- Commit to work on retail shifts, long hours, weekends, and Public Holidays as needed.
- Ability to be flexible & adaptable to the need of the business
- Willingness to constantly learn & develop
- Sales-oriented and good communication skill;
- Good working attitude, responsibility and punctuality
- Open for **Malaysian** citizen only.

Click the “APPLY” button now.

Pay: RM2,700.00 - RM3,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Commission pay

**Education**:

- STM/STPM (preferred)

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