Cafe Service Crew
6 months ago
We are currently seeking enthusiastic and customer-focused individuals to join our team as Service Crew members. As a Service Crew member, you will play a crucial role in ensuring exceptional customer service and satisfaction. You will be responsible for delivering a positive dining experience to our guests by providing efficient and friendly service.
**Responsibilities**:
- **Customer Service**:
- Greet and welcome customers in a friendly manner.
- Take and process customer orders with accuracy and efficiency.
- Provide recommendations on menu items and answer customer inquiries.
- Ensure timely and attentive service to meet customer needs.
- **Food Preparation and Presentation**:
- Prepare and assemble food and beverage orders according to established recipes and guidelines.
- Ensure the quality and presentation of food meet company standards.
- Maintain cleanliness and organization in food preparation areas.
- **Table Maintenance**:
- Set up and clear tables efficiently.
- Ensure tables are properly set with utensils, condiments, and other necessary items.
- Monitor and replenish supplies as needed.
- **Team Collaboration**:
- Work collaboratively with kitchen staff to ensure smooth and timely service.
- Communicate effectively with team members to coordinate tasks and address any issues.
- **Cleanliness and Hygiene**:
- Adhere to sanitation and safety procedures.
- Keep the dining area, kitchen, and service areas clean and organized.
- Follow proper hygiene practices in personal appearance and food handling.
**Qualifications**:
- Previous experience in a customer service or hospitality role is preferred but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Strong attention to detail and commitment to quality service.
- Flexibility to work in shifts, including evenings, weekends, and holidays.
**Benefits**:
- Competitive hourly wage.
- Employee discounts on food and beverages.
- Opportunities for career growth and advancement.
- Positive and inclusive work environment.
- Service charge distribution for full time staff.
**How to Apply**:
Please submit your resume and a brief cover letter outlining your relevant experience to 017-789 5205
**Job Types**: Full-time, Part-time, Internship, Fresh graduate, Student job
**Salary**: RM1,800.00 - RM3,000.00 per month
Expected hours: No less than 38 per week
**Benefits**:
- Meal allowance
- Meal provided
- Opportunities for promotion
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Rotational shift
- Weekend jobs
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
**Experience**:
- f&b: 1 year (required)
Ability to Commute:
- Melaka City (required)
Ability to Relocate:
- Melaka City: Relocate before starting work (required)
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