Collections Executive
2 weeks ago
**Responsibilities**:
- Build and establish strong ongoing relations with customers within the assigned portfolio.
- manage customers' repayment obligations and motivate timely repayments through outbound collections and recovery calls..
- Proactively achieve/exceed assigned targets whilst complying with collections methodologies and policies by the company and regulatory bodies.
- Focal point for customer enquiries relating to repayment on overdue accounts.
**Requirements**:
- Prior exposure to collections/banking/fintech is a plus. Experienced in eCommerce is a plus.
- Possesses at minimum high school qualifications or equivalent.
- Excellent in both written and verbal communication in English and Malay. Fluency in Mandarin is a plus.
- Able to work on a monthly rotating schedule.
**Job Types**: Full-time, Contract
Contract length: 6 months
**Salary**: RM2,400.00 - RM3,000.00 per month
Schedule:
- Fixed shift
Ability to commute/relocate:
- Mid Valley City: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- collection: 1 year (preferred)
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