Telesales Executive
3 weeks ago
**REQUIRED KNOWLEDGE**:
- Min. 5-8 years of working experience in the related field is required for this position
- Customer services experience will be an added advantage
- Able to speak and write in English / Bahasa Malaysia fluently. Others will be an added advantage
- Confident with corresponding clients over the phone
**KEY RESPONSIBILITIES AND ACCOUNTABILITIES**
- Assist Sales activities in serving customers through sales channels.
- Manage social media postings and respond to customer inquiries.
- Present, promote, and sell products/services using solid arguments to existing and prospective customers.
- Establish, develop and maintain positive business and customer relationships
- Reach out to customer leads through cold calling.
- Expedite the resolution of customer problems and complaints to maximize satisfaction.
- Achieve agreed-upon sales targets and outcomes within schedule.
- Coordinate sales efforts with team members and other departments.
- Analyze the territory/market’s potential, and track sales, and status reports.
- Supply management reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Able to work extra shifts.
**Job Type**: Contract
Contract length: 12 months
**Salary**: RM5,000.00 - RM6,000.00 per month
**Benefits**:
- Professional development
Schedule:
- Fixed shift
- Monday to Friday
**Experience**:
- TeleMarketing: 2 years (required)
**Language**:
- English (required)
- Bahasa (required)
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