Digital Operations Executive
6 months ago
**Responsibilities**:
- Website Management_
- Manage website and e-commerce store operations, ensuring smooth functionality and user experience.
- Maintain and update the product catalog and visual content across online stores and properties.
- Assist in managing our Shopee, TikTok stores and other stores.
- Data Analysis and Reporting_
- Utilize Shopify, Google Analytics, and Excel/Google Sheets to provide detailed daily performance reports.
- Identify the most impactful sources of traffic and sales channels, making data-driven recommendations for improvement
- Digital Marketing Support_
- Provide weekly social media reporting to evaluate campaign effectiveness.
- Research and Innovation:
- Conduct research to identify new tools and strategies for e-commerce platforms like Shopify.
- Stay informed about industry trends and tech news to drive continuous improvement.
- Collaboration_
- Communicate effectively with multiple internal departments and external agencies.
- Collaborate with Business, Operations, Creative, and Customer Experience teams to ensure seamless buyer experience.
- Self-Motivation and Problem Solving_
- Work independently with a high level of self-motivation.
- Embrace changes in the digital space and proactively seek solutions to challenges.
- Build and maintain professional relationships with team members across different departments.
**Job Requirements**
- Study Business, Marketing, Digital marketing, e-Commerce, and relevant fields
- Minimum of 2 years of experience in digital operations, website, and e-commerce management.
- Working knowledge of analytics tools and basic Excel/Google Sheets.
- Strong interest in staying updated with tech news and industry trends.
- Dedication to learning and continuous improvement.
- Excellent problem-solving skills and ability to find alternative ways to solve complex issues.
- Highly adaptable and open to changes in the digital landscape.
Pay: RM2,500.00 - RM4,000.00 per month
**Benefits**:
- Free parking
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
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