Insurance Operations Specialist

2 weeks ago


Kuala Lumpur, Malaysia Marsh Full time

**Insurance Operations** Specialist****:

- Policy Servicing/Policy Processing (Supporting Singapore)**

**What can you expect?**
- Be a part of a regional operational shared service center
- Interact diverse colleagues and stakeholders from various lines of business within MMC

**What is in it for you?**
- Career Development and Training Opportunities
- Learn insurance operations best practices from regions across ASEAN
- Explore opportunities to work on regional and global projects
- Conducive Smart Office work environment

**We will count on you to**:

- Perform tasks associated with processes such as, Policy Endorsement, Client Policy Management, Generation of Quotation, Bills and Invoices
- Ensure seamless and timely delivery and process of complex as well as normal tasks assigned
- Ensure timely communication with clients and colleagues by offering updates and resolutions when required
- Ensure adherence to policies and procedures as per organization’s standards and SOPs
- Take part in investigation on queries and errors as well as assisting in developing action plan to drive improvement

**What you need to have**:

- Minimum of Bachelor's Degree in** any field**
- ** 2-5 **years'** relevant** **working **experience** in** an Insurance** Shared Service** Center**
- High Proficiency in using MS Office Application
- Good communication and interpersonal skills

**What makes you stand out**:

- At least** 2 years of** **similar** working** experience **in a**n** Insurance Shared Service Center**
- Possess drive to meet assigned KPI.
- Detail-oriented to comprehend and summarize appropriate information
- Willing to learn and take on new challenges
- Excellent coordination skills and ability to work with multiple stakeholders

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.



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