Information Security Specialist

7 months ago


Kuala Lumpur, Malaysia Encora Technologies Sdn Bhd Full time

Roles and Responsibilities - Understand and imbibe current SOC process - Perform quality assessment on SOC operations being performed as per existing process - Record and deviations identified into tracking tool(s)/spreadsheets - Perform follow-ups with respective error owners to mitigate process deviations - Identify process deviations, Summarize and generate trends, patterns into process deviations / errors observed. - In-line alignment with SOC operations for quick-detection / prevention of process deviations - Support as QA touchpoint in critical cyber incidents to enhance quality of service - Assessment of investigation report with assertions, evidences and recommended actions - Communicate effectively and collaborate with teams in different geographies Critical Skills / Knowledge: - Ability to work independently, or in groups, as the lead participant - Ability to work well with business analysts, vendors, and end users in cross functional team. - Ability to take on complex assignments as the lead and assume increasingly greater leadership roles/responsibilities - Excellent interpersonal communications skills; able to effectively communicate and build relationships with end users, peers, management and third parties - Ability to prioritize, schedule and complete overlapping tasks. - Superior troubleshooting ability, strong analytical abilities, and drive for results
We are proud to be an equal opportunity employer. As a global organization, we recognize and appreciate the many nationalities and backgrounds of our people. We foster a culture of respect to diversity, actively promote inclusion and afford equal employment opportunities without regard for race, color, religion, gender, sexual orientation, gender identity/expression, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to attracting and retaining the best people, because we know that diverse talent is essential to creating effective solutions for our people and our client partners. We strive to create an environment in which all colleagues are valued for the unique perspectives they bring to our workplace. We provide equal opportunities to individuals with disabilities, and make accommodations to enable all team members to perform their essential job functions. Encora is committed to the spirit as well as the letter of all applicable laws and regulations.
Bachelor's or Equivalent



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