Operations Coordinator
3 weeks ago
Strong Leadership Skills: The coordinator should possess leadership qualities to effectively manage
and supervise branch operations, guide and support the staff, and drive overall performance.
Excellent Communication: Effective communication is crucial in this role to liaise with branch teams,
collaborate with stakeholders, and interact with customers. Strong verbal and written communication
skills are necessary for clear and concise information exchange.
Organizational and Time Management Abilities: The coordinator should be highly organized and
capable of managing multiple tasks, priorities, and deadlines in a fast-paced retail environment.
Strong time management skills ensure efficient operations and timely completion of tasks.
Analytical and Problem-Solving Skills: The ability to analyze operational processes, identify areas for
improvement, and implement solutions is essential. Strong problem-solving skills help address
operational challenges, resolve customer complaints, and make informed decisions.
Attention to Detail: Paying attention to details is crucial in tasks such as inventory management,
compliance, and reporting. Accuracy in record-keeping, data analysis, and adherence to policies and
procedures are essential.
Customer-Focused Mindset: A customer-centric approach is vital for ensuring excellent customer
service standards, resolving customer complaints, and enhancing overall customer satisfaction.
Teamwork and Collaboration: The coordinator should be able to foster collaboration among branch
teams, promote knowledge sharing, and encourage a positive working environment. Building strong
relationships and working effectively with cross-functional teams is important.
Adaptability and Flexibility: Retail operations can be dynamic and require the ability to adapt to
changing circumstances, handle unexpected challenges, and adjust strategies as needed.
Business Acumen: Understanding the retail industry, market trends, and business principles is
beneficial for making informed decisions, identifying growth opportunities, and contributing to the
overall success of the organization.
Ethical Conduct: Upholding high ethical standards, maintaining confidentiality, and adhering to legal
and regulatory requirements are essential in this role.
**Salary**: RM2,500.00 - RM4,000.00 per month
**Benefits**:
- Maternity leave
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
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