Lead Planner

5 months ago

Kulai, Malaysia Projek Teknologi 6D Sdn Bhd Full time

Responsibilities for lead planner
- Reporting the planning information, both internally to Client Teams and to WFM Business Partner
- Taking care of the requirement planning and staff planning (agent schedules) of the Client Team, in such a way that optimal occupancy of the Client Team is realized, the service level agreements can be realized and the production plans are approach the best way possible
- Monitoring and anticipating on the qualitative and quantitative availability of production capacity
- Assessing and possibly adjusting the staff planning generated by the automated system, signaling details, errors and shortcomings
- Adjusting the production planning to unforeseen circumstances, requested and granted leave, sickness reports
- Approving / denying requests for leave, availability, switched shifts etc
- Publishing the schedules to the agents and the other stakeholders
- Providing additional information regarding the optimization of occupancy, in such a way that action can be taken in a timely manner
- Informing the Delivery Manager and WFM Business Partner about the necessity to adjust the forecast in case of structural deviations

Qualifications for lead planner
- Experience with structured interviewing and accurate documentation of data collected
- Ability to synthesize input from the intelligence community, USG Departments and Agencies, and other sources into high-quality, strategic-level assessments of whole-of-government CT efforts
- Excellent communication skills (oral and written) and ability to convey complex ideas to others in a concise and clear manner to primarily USG personnel from a variety of backgrounds and all levels to include senior level USG officials
- Ability to manage multiple complex projects and meet deadlines
- Demonstrated ability to write analytical / assessment reports, develop senior-level briefing materials, and brief completed assessments
- Broad experience in the Intelligence Community working with government seniors

**Job Type**: Contract
Contract length: 12 months

**Salary**: From RM15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Dental insurance
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Day shift
- Evening shift

Supplemental pay types:

- 13th month salary
- Performance bonus

Ability to commute/relocate:

- Kulai: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Planning: 8 years (preferred)

**Language**:

- Bahasa (preferred)

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