Medical Claims Ambassador
8 months ago
**Job Level: GCB 2 / 3**:
- **Location: Cyberjaya**:
- **Employment: Permanent**:
- **Salary: RM 6,500 (Exact Amount)**:
- **Transportation: RM 450**:
- **Benefits: 4 Days (WFO) + 1 Day (WFH), Followed by HK working calendar**
**Remarks: -**
- _**MUST have at least 1 year of life claim experience, average in canto speaking, reading, and writing is required.**_
- _**Open from Senior Associate to Specialist.**_
**Duties & Responsibilities**:
- Process all Life and/or A&H/Major claims requests received as per stipulated requirements
- Register, reserve, assess, review, investigate, approve, and process payment for Major claims within own Claims Approval Authority and recommend to a higher level for claims above authority
- Evaluate and gather all data for claim processes, prepare medical questionnaires, and to review all statuses, and ensure efficient adjustment in the claim system.
- Ensure meeting individual quality, turnaround time, and productivity benchmark.
- Performs other responsibilities and duties periodically assigned by the immediate manager in order to meet business requirements.
- Involve in team engagement activities to foster closer team spirit and create work-life balance environment
**Requirements & Qualifications**
- Education: Preferably Diploma/Bachelor’s Degree in Biology, Medical Science, Social Science, Business Management, or equivalent
- Language: Spoken and written in Chinese, Cantonese, and English, with strong written skills.
- Understanding Traditional Mandarin is an added advantage
- Self-motivated and customer-orientated
- Time management skills
- Computer literate in MS Office
- Good commitment at work, good attitude, willing to learn
- Following the Hong Kong working calendar
**Salary**: RM6,500.00 per month
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- life claims: 1 year (required)
**Language**:
- Cantonese (required)
- Mandarin (required)
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