Bahasa Speaking Jobs in Georgetown Penang- Top Bpo

1 week ago

Gua Musang, Malaysia Gratitude Inc. Full time

**Role**:Customer Service Executive -Chat

**Timings**:Day Shift (Permanent)

**Industry**:BPO

**Work Mode**:Work from office

**Functional Area**:ITES / BPO / Customer Service

**Process**:Voice

Key Skills: Mandarin Cantonese Korean Customer Service Agent Mandarin or Cantonese Voice Support
- **Job Scope**:

- Review seller, business and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded to the platform.
- Review Product related moderation from seller and creator to ensure they are within the guidelines
- Become and remain knowledgeable and passionate about leading E-Commerce products and service standards.
- Review contents within agreed latency SLA and standards of quality
- Label Videos, Store Content and Text contents as per policy guidelines.
- Review Incoming Requests, perform analysis and report any risks from Buyer/Seller/Creator.
- Ensure adherence is met on all basic product related training and clear the exams
- Read, review, respond, and document user reports, reviews, and support tickets
- Perform reviews and research to provide excellent policy support
- Collaborate with cross-functional resources to notify and escalate substantial risk content per policy to ensure quick resolution.

**Requirements**:

- Preferable 6 months of related working experience
- **Fluency in English and Bahasa languages**:

- **We are open to hiring other languages also like Koreans, Japanese, Khmer, Filipinos etc**:

- Flexible for shifting schedule and changes along with it
- For Japanese, Korean, Thai, Khmer etc speakers we will arrange for a Visa and Flight tickets with 14 days accomodation. Make sure to complete your applicatin after you click on Apply

  • Executive Department

    4 days ago

    Gua Musang, Malaysia TF Value-Mart Sdn Bhd Full time

    Completes store operational requirements by scheduling and assigning employees, following up on work results. - Maintains store staff by recruiting, selecting, orienting, and training employees. - Maintains store staff job results by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results. - Achieves financial...

  • Store Supervisor

    4 days ago

    Gua Musang, Malaysia Mesra Retail & Cafe Sdn Bhd Full time

    **Job Summary**: - Responsible for assisting the store manager in executing store operations during scheduled shifts, deploying, and leading the shift team to deliver great customer service. - This includes opening /closing the store, supervising employees, delegating responsibilities, training baristas as needed and developing positive relationships with...