Chief Cashier

7 months ago

Johor Bahru, Malaysia STAR GLORY ASIA (M) SDN BHD Full time

**DUTY-FREE BUSINESS**

We are an award-winning Duty-Free business with multiple outlets throughout the region. Our unique and exemplary services bring our customers’ shopping experiences to another level. This includes organizing social networking events for them to connect with other customers who share similar interests and running events where experts share their knowledge on drinks and food pairings. With 1000+ liquor brands and 2500+ brands in all categories, which also includes tobacco, chocolate, perfume, cosmetics, and skincare, we have the highest number of brands in the entire Malaysian Duty-Free Industry.

ACCOUNTABILITY:
1. Handle transactions accurately and responsibly.

2. Helpful, courteous approach to resolve complaints.

3. Mentor, train, manage, and oversee junior cashiers as necessary by providing assistance during customer interactions, and acting according to company policy.

4. Arrange schedule for cashiers.

5. Manage the check-out area and ensure each counter remains clean and efficiently run.

6. Monitor the work of cashiers on a daily basis.

7. Respond to Cashiers’ requests for price checks and other functions for customer service.

8. Generate and maintain account related reports

9. Ensure all POS stations have adequate cash and change at all times.

10. Listen to customer complaints and questions and refer them to the superior when required.

11. Maintain a positive work environment for all cashiers.

**Salary**: RM2,500.00 - RM4,000.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift

Supplemental pay types:

- Attendance bonus
- Commission pay
- Overtime pay
- Yearly bonus

Ability to commute/relocate:

- Johor Bahru: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Money Handling: 1 year (preferred)

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