Station Manager

2 days ago

Air Itam, Malaysia SHELL JALAN SONG BAN KHENG (CBTL) Full time

**Duties**
- Oversee, plan and manage operations of stations.
- Workforce management, hiring and training.
- Oversee staff scheduling and the reporting of employee hours.
- Ensure that employee conduct standards are met at all times and implement the company's disciplinary policy with written warnings and terminations.
- Ensure that safety protocols required for stations are followed at all times.
- Ensure that security protocols, such as maintaining small amounts of cash on premises, are followed at all times.
- Use market research to capitalize on consumer trends, to determine expected sales volume for new products and to set competitive prices for stations.
- Make decisions on all products sold and services offered with the goal of maximizing stations revenue.
- Manage and maintain daily pump and fuel supply.
- Implementing and managing the stations' credit policy.
- Create and manage customer loyalty and rewards programs.
- Plan budget for each stations and authorize expenses according to each budgets.
- Manage customer complaints and oversee the resolution of these complaints.
- Ensure that all local requirements for lawful operation of the stations are met by all employees and customers.
- Oversee daily sales reconciliation, daily stock take, daily supplies order and daily banking.

**Benefits**:

- Free parking
- Maternity leave
- Professional development

Schedule:

- Monday to Friday
- Rotational shift
- Weekend jobs

Supplemental pay types:

- Overtime pay
- Performance bonus

Expected Start Date: 05/06/2024

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