Sam Order-to-cash Business Transformation Expert

6 months ago


Shah Alam, Malaysia Mettler Toledo Full time

About Mettler Toledo

METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.

Our Opening and Your Responsibilities

**Manage Business Transformation in legacy units**
- Acts as an enabler of change towards roll-in units
- Conducts as-is analysis and defines business and functional gaps for roll-ins and projects
- Trusted advisor who knows the template and business processes of the units
- Is able to identify integration topics and aligns with impacted teams cross-functional
- Drives template roll-ins to facilitate global process alignment / template adherence
- Is able to communicate the Blue Ocean mission and vision towards business units
- Finds best template solution for business scenarios, avoid local adaptations
- Gathers and documents user (business) requirements for template gaps
- Acts as link between business stakeholders and functional teams, IT Experts.
- Maintains process documentation
- Understands and drives Data Governance policies and process during roll-ins
- Manage project KPIs and stage gates to monitor roll-in progress and risks
- Ensures day 1 business readiness and smooth go-live of roll-in units

**Guide Roll-In Key Users and Stakeholders**
- Manages local key user team
- Guides key users and management through implementation
- Acts as an advisor towards local unit
- Enables unit key users and build up ownership by setting expectations, sharing best practices, facilitating cross-unit exchange and job rotation, creating a positive change environment and strategy
- Business Transformation Experts lead/guide key users during the roll-in and ensure adaption to template processes and day 1 business readiness.
- Create transparency and outline / mitigate risks to business operations after go-live
- Take measures to avoid business disruptions after go-live and ensure stable operations from day 1

**Enabler and Change Agent**
- Get to know the business - what is critical for go-live, understand the change impact
- Provide change coaching and guide managers and key users through the transformation process
- Enable stakeholders for change leadership
- Run business change impact assessments and define change actions together with key users and local stakeholders
- Perform organization design session in collaboration with Roll-in Lead/Change Management
- Ensure day 1 business readiness through simulations, trainings and change impact workshops
- Transition business units with mínimal business disruptions

**Responsible for Starter Pac activities**
- Prepares business units for Blue Ocean implementation by ensuring business and data readiness and accomplish the following: data prepared, SAP org structure signed off, major gaps identified and addressed
- Drives data cleansing activities and acts as a data consultant towards the units ensuring high quality master data by time of roll-in phase
- Analysis as-is processes - identifies and addresses areas of change (BCIA)
- Puts high emphasis on business change and avoiding template adaptions from the start
- Identifies and addresses significant template and business gaps within BO

What You Need to Succeed
- Mettler-Toledo company and business process understanding
- Good communications, interpersonal, problem resolution skills
- Pro-activeness and strong customer orientation Hands-on mentality

Our Offer to You
- 1.5 months contractual bonus
- Global exposure
- Career development
- Medical and dental benefits

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.



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