Manager - Personal Financial Services

2 weeks ago


Sibu, Malaysia Hong Leong Bank Full time

If you are looking to excel and make a difference, take a closer look at us

Key Responsibilities and Accountabilities

Functional (job responsibilities)
- Ensure internal control and compliance are not compromised.
- Champions service performance within the branch (queue management, complaint handling, SST uptime, customer experience)
- Approve, Review and Audit Teller and Related Branch Financial Transactions (End of Day Financial Transaction Checking, Balancing, Reconciliation, etc.) in order to Prevent and Detect Fraud and Errors
- Staff Capacity planning (staff leave administration & relief arrangements)
- Ensure Self-Audit Check is carried out diligently as required
- Succession Planning for 2nd liners to take on higher role, i.e. CSOM position
- Drive CASA deposit base growth and customer growth and cross selling to achieve branch ops target assigned.
- Work towards Unit Trust and Banca certification.
- Relief Branch Manager functions as and when required.

Managerial (team/group responsibilities)
- Oversees the Day to Day Activities of Subordinate Tellers and CSEs
- Train & coach Tellers & CSEs
- Performance Review

Organizational (organizational responsibilities)
- Represent HLB in relationship building with community
- Process improvement & cost down initiatives Jobholder Requirements Indicate the minimum requirements expected of a jobholder in order to perform the job satisfactorily

Education/Qualification
- Minimum Diploma/Degree Holder
- SPM/STPM with related working experience

Experience
- Related working experience in Financial Institution or related fields (banking operations)

Special Skills
- Service Oriented Mindset
- Banking operations, knowledge in BSA, ECM, ABM Rules, BASEL II, FATCA
- Good interpersonal & communication skills - Strong organization & planning skills

Certification/Licensing Requirements
- PCE (general), PCE (life)
- About Hong Leong Bank_
- We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China._
- We seek to strike a balance between diversity, inclusion and merit to achieve our _
- mission of infusing diversity in thinking and skillsets into our organisation._
- are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. _
- Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation._



  • Sibu, Malaysia Subur Tiasa Holdings Berhad Full time

    Job ResponsibilitiesProvide comprehensive secretarial works and administrative support to senior management.Monitor departmental performance, offer strategic insights, and organise key meetings, reports, and materials efficiently.Coordinate travel arrangements for business trips and assist with personal tasks for senior managements.Manage schedules, and...


  • Sibu, Malaysia Subur Tiasa Holdings Berhad Full time

    **Responsibilities**: - Gather and analyse financial data - Determine standard costs and investigate variances with actual costs - Analyses and explains variances between forecasts and actual results - Forecast financial results and tracking actuals for cost accounting lines - Audit expenses and find ways to make operations more cost-efficient - Monitor...


  • Sibu, Malaysia Subur Tiasa Holdings Berhad Full time

    We invite you to join the dynamic and rapidly expanding MOMAwater Sdn Bhd, an innovative FMCG company committed to delivering excellence and fostering innovation. We take great pride in our unwavering dedication to providing high-quality products and services to our esteemed clientele. At MOMAwater, our forward-thinking approach, steadfast commitment to...

  • Account Assistant

    1 month ago


    Sibu, Malaysia KuchingJobs Full time

    Job Requirements: Degree/ Diploma in Accounting. For fresh graduates or with experience. Assist in accounting & personal tax (work on with relevant software programme). Responsible and committed on the assigned work and to meet the deadline for statutory returns. Job Scopes: To produce full set of account. To prepare financial report which include tax...


  • Sibu, Malaysia Subur Tiasa Holdings Berhad Full time

    We invite you to join the dynamic and rapidly expanding MOMAwater Sdn Bhd, an innovative FMCG company committed to delivering excellence and fostering innovation. We take great pride in our unwavering dedication to providing high-quality products and services to our esteemed clientele. At MOMAwater, our forward-thinking approach, steadfast commitment to...


  • Sibu, Malaysia PANSAR BERHAD Full time

    Degree in Accounting, Finance or a related field. - Proven experience as an Internal Audit Manager or similar role, with a strong understanding of internal audit methodologies, practices, and professional standards. - Excellent knowledge of accounting principles, financial reporting, and internal control frameworks. - Strong analytical and problem-solving...

  • Retail Associate

    12 hours ago


    Sibu, Malaysia 1Millennium International Sdn Bhd Full time

    Location: Office is based in Jalan Wong King Huo, Pekan Sibu, Sibu Working hours: 9.30am - 6.30pm Working days: 5 days work, 2 days off **Salary**: RM2300 - RM3200 + commission Employment Status: 1 year contract (Renewable basis) ACCOUNTABILITIES - Create conversations and engage with the customers to convert into sales opportunities (postpaid / prepaid...


  • Sibu, Malaysia Nestle Operational Services Worldwide SA Full time

    **Position Snapshot** Location: Kuching, Sarawak, MY Company: Nestlé Malaysia (Ice Cream) Full-time Bachelor’s Degree 3+ years of experience **Position Summary** Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, weare a human environment - passionate people driven by the purpose of enhancing the...

  • Posmen Serahan

    7 days ago


    Sibu, Malaysia POS MALAYSIA BERHAD SARAWAK Full time

    1. Mengambil data barang - barang pos yang dikendalikan pada setiap hari mengikut prosedur. 2. Mengambil semua barang pos termasuk PosDaftar, Pos Ekspress, Poslaju, Admail dan bungkusan untuk diserahkan mengikut prosedur (sekiranya berkaitan). 3. Membuat isihan bit dengan tepat mengikut susunan perjalanan yang telah ditetapkan dan mengikut prosedur. 4....

  • Procurement Clerk

    1 month ago


    Sibu, Malaysia Sarawak Plantation Agricultural Development Sdn. Bhd. Full time

    1) Create Purchase / Service order, match invoices to Purchase / Service orders for payment purposes. 2) Responsible for filing documents in a neat and orderly fashion. 3) To perform system activities for the office. 4) Assist and support Superior to run the office efficiently. 5) Other duties and assignments as instructed by Superior from time to...

  • Sales Executive

    2 days ago


    Sibu, Malaysia Subur Tiasa Holdings Berhad Full time

    Job Responsibilities:Build and maintain relationships with the existing customers, and identifying and develop new customers.Conduct technical presentations and demonstrations to showcase the features and benefits of our products and services.Provide technical support and guidance throughout the sales process, ensuring satisfaction and closing deals.Develop...

  • Paralegal ii

    1 week ago


    Sibu, Sarawak, Malaysia Marriott Vacations Worldwide Full time

    del empleo Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. POSITION SUMMARYThe Paralegal...


  • Pekan Sibu Sibu Sarawak Malaysia Agensi Pekerjaan J-Recruit Sdn Bhd Full time

    Sharing health and product knowledge to customersEducate customer regarding the benefits of potential therapy (training will be provided)Complete the tasks given by the company and the superior (KPI)Work with the team to complete the experiential marketing model and get rewardsProvide customers with good after-sales service. Good reading, listening, writing...


  • Pekan Sibu Sibu Sarawak Malaysia 96000 Agensi Pekerjaan J-Recruit Sdn Bhd Full time

    Sharing health and product knowledge to customersEducate customer regarding the benefits of potential therapy (training will be provided)Complete the tasks given by the company and the superior (KPI)Work with the team to complete the experiential marketing model and get rewardsProvide customers with good after-sales service. Good reading,...