Customer Service Specialist- Mandarin +eng

**Role**:Associate/Senior Associate -(NonTechnical) **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Process**:Voice Key Skills: Customer Relations Customer Service Mandarin english Customer Management Must be fluent in speaking both Mandarin...

**Job Title: Customer Success Specialist (English + Mandarin)** **Target: ASAP, July** **Salary: RM3000 to RM3300 (Basic, depending on experience) + RM300 Language Allowance** **Location: Kelana Centre Point, Selangor** Are you a highly motivated individual with a strong command of English and Mandarin languages? Do you thrive in a customer-oriented...

**Job Type** Onsite full-time job **Area** Global Internet/ IT **Office Location** MID VALLEY, Kuala Lumpur, Malaysia **Working Days** 5 working days and 2 off days per week **Working Times** Rotational Shift (Weekend & Night Shift) **Benefits** Annual Leaves| Group Term Life & TPD| EPF | Critical Illness | Professional Supports **Responsibilities** -...

Job Responsibility Build contacts with potential client to create new business opportunities Make cold calls for new business leads Maintain knowledge of all products and service offerings of the company Follow company guidelines and procedures for acquisition of customers, submission of cases Etc Job Requirements Strong customer service skills Excellent...

"Mandarin+B2 English "Customer Service (Telecommunications) KL Sentral " 24/7 Rotational Shift 5 days’ work and 2 off days per week" Minimum 1 year experience in Customer Service (Telecommunications) SPM above 2HC RM 4000 start date is 14-Aug **Salary**: RM4,000.00 per month Ability to commute/relocate: - Kuala Lumpur: Reliably commute or planning...

**Responsibilities**: - Provide accurate information about products, services, and policies to customers. - Assist customers with system queries, problem-solving, service requests and resolving solutions or user complaints. - Document customer interactions via the ticketing system. - Collaborate with other team members to escalate complex issues and ensure...

the **Position : Customer Service Specialist** Intake : 25th March 2024 Salary : RM3,000 - RM4,000 Work location : KL Sentral, Kuala Lumpur Working days: 24/7 rotational shift (5 days a week, 2 consecutive off days) Shift Allowance: Morning: RM10/day Evening: RM20/day Midnight: RM35/day KPI Allowance : RM500 max Mandarin language: RM300 **What is your...

Greetings ! This is Niharika from Eteam. Currently we are hiring Mandarin speakers to work with one of our clients. Role - Logistic center agent (Customer Service) Location - KL sentral Language - Mandarin and English Salary - RM4000 + allowances Joining - 24 july Overall Role Purpose: To assist customer to get an replacement part for the faulty...

**DUTIES AND RESPONSIBILITIES**: - Interact with customers via telephone to provide information and assistance - Professionally handle high volume of inquiries from customers - Achieve productivity standards and goals while maintaining the highest level of customer service - Able to resolve the calls within the agreed SLA (Service Level Agreement) - You...

Primary Job Functions: - Respond promptly to all incoming communication channels. - Address customer needs efficiently, offering solutions or alternatives. - Foster strong customer relationships through dedicated service. - Ensure confidentiality and privacy of customer information. - Achieve both personal and team targets effectively. - Manage diverse...

Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information. - Meet personal/team qualitative and quantitative targets. - Handle simple to difficult inquiries...

**The Opportunity: Customer Service Executive for Mandarin or Cantonese Speaker Only** As a Customer Service Executive, you will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **What's in it for you?** - **Passionate Team Environment**: Join a...

Designation: Customer Experience Specialist - Mandarin speaker Location: Subang Jaya Working hours: 9 AM - 6 PM (Daytime shift) Working days: Monday to Friday (must be available for 24/7 rotational shift) **Salary**: RM3,000 - RM3,500 + RM500 KPI allowance **Requirements**: - Fluent in English and Mandarin (both verbal and written) - SPM and above - Able...

**Key Responsibilities** - **Customer Support**: - Respond to customer inquiries promptly and accurately, ensuring a positive customer experience. - Resolve customer issues and complaints efficiently, escalating complex cases to the appropriate department when necessary. - **Communication**: - Communicate effectively with customers, demonstrating empathy...

Job Responsibilities - Fast paced environment - Record all calls from end-users and project members via official channels - Facilitate all communication (inbound and outbound), system related messages, user satisfaction surveys, user enquiries and status calls - Provide system support and resolve first tier calls - Maintain system access control - Record and...

As a Customer Onboarding Specialist, you'll play a pivotal role in ensuring our customers seamlessly transition into their Enterprise Agreement (EA) and begin their journey with CISCO's products and services. You will engage with customers early in their lifecycle, providing guidance, support, and expertise to facilitate a smooth onboarding experience. By...

Hello! MEXC is looking for an Online Customer Service Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for! **Why us?** - Competitive salary + bonuses - Career advancement - Various benefits and support from the company **Job Responsibilities：** - Responsible...

Job Description/ Requirement: - 1 year of experience in customer service (Business-To-Business strongly preferrable) - Bilingual support in English and Mandarin, - be able to speak, write and read. Excellent verbal and communication skills (B2 English proficiency). - Technical savvy (understands or have used macOS vs. Android, Windows, etc.). - Basic...

The person aspiring to work as Control Room Agent/ Customer Representative should expect to perform the responsibilities, duties, and tasks given. He/she is responsible for providing customer support on any issues within the organization - this could be by telephone, internet, or a face to face support. They can also be referred to as the basic point of...

Hello! MEXC is looking for an OTC Customer Service Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for! **Why us?** - Competitive salary + bonuses - Career advancement - Various benefits and support from the company - Friendly team **Responsibilities**: -...