Qc Analyst

22 hours ago

Petaling Jaya, Malaysia Nielsen Full time

We provide our clients with the deepest understanding of audiences—and we can't do that without our Panel Recruitment and Field Operations teams. They work in-person to build important connections with current panelists, who provide the vital data that powers businesses, and recruit new panelists.

**Responsibilities**:

- Work closely with the other teams - Panel Liaison and Technician
- Responsible for quality control checks and analyze data to provide proper solutions and suggestions for next course of action
- Coordinate with the Technicians to ensure peoplemeter equipment installation and maintenance proceed smoothly
- To make phones calls to households whenever there are quality issues
- To ensure household data is properly stored in production system
- To accurately capture all communication with households

**Requirements**:

- Minimum SPM
- Good command of spoken English & Bahasa Malaysia
- Creative and independent with good interpersonal / tele-communication skills and ability to communicate at all level
- Basic knowledge in Microsoft Excel / Google Sheet

**About the Team**

Nielsen Call Centers collect and deliver superior research data to provide clients with a better understanding of their consumers and markets. Work with knowledgeable and conscientious employees to collectively gain respondent participation in an inclusive working environment.

**About Nielsen**

As the arbiter of truth, Nielsen Global Media fuels the media industry with unbiased, reliable data about what people watch and listen to. To discover what’s true, we measure across all channels and platforms⁠—from podcasts to streaming TV to social media. And when companies and advertisers are armed with the truth, they have a deeper understanding of their audiences and can accelerate growth.

Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work

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