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Housekeeping Team Leader

1 month ago

Puchong, Malaysia Hilton Garden Inn Puchong Full time

As a Housekeeping - Team Leader / Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping - Team Leader / Supervisor will perform the following tasks to the highest standards:

- Allocate work duties to Team Members
- Perform routine inspections of all check out rooms and spot checks of all occupied rooms
- Report and follow up on any maintenance defects or other issues
- Inspect, routinely, service areas, store rooms and corridors
- Schedule and supervise deep cleaning and any other projects
- Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
- Manage, efficiently, stock control and the maintenance of equipment
- Provide excellent Guest service, including VIP and other special requirements
- Ensure the adherence to hotel brand standards at all times

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Previous experience in a Housekeeping supervisory role
- A successful track record of managing a team
- Strong organizational and analytic skills
- An attention to details
- Strong communication skills
- A passion for delivering exceptional levels of guest service
- Proficiency, preferred, with computers and computer programs, including Microsoft Office

**Job Types**: Full-time, Permanent

Pay: RM2,000.00 - RM2,200.00 per month

**Benefits**:

- Meal provided

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift

Ability to commute/relocate:

- Puchong: Reliably commute or planning to relocate before starting work (required)