Reporting Analyst

3 weeks ago


Bangsar South, Malaysia Brandt International Full time

Able to understand and analyze Customer Experience/Contact Centre Key metrics.
- Develop customized report and refine existing report for Operations team.
- Validate data with stakeholders before implementing new reporting framework.
- Provide daily, weekly and monthly reports as per operation's and client’s requirements.
- Assist in operational insights development to provide opportunities for continuous improvement of our operations.
- Implement process to maintain data integrity and accuracy across entire reporting function.
- Identify and interpret trends based on operations performance report.
- Work closely with Project Stakeholders to enhance data driven decisions.
- Identify gaps and impact in Operations performance and support to drive improvements.
- Manage and deliver reporting/analytics request for various project.
- Cross-Support Real Time Analyst/Work Force Management team, where necessary.
- Any other ad-hoc task assigned to you from your respective supervisor.

**; Requirements**:
- Degree in any field.
- 2 years experience in related field.
- Analytical skills is required.
- Intermediate/Advance Microsoft Office skills.
- Experience in Tableau, Power BI, Salesforce Reporting/Dashboard will be added value.
- Demonstrate problem-solving skills with attention to detail.
- Communicate effectively in verbal and written formats, including presentation skills and professional writing skills.
- Able to work independently as well as in a team.
- Able to work under tight deadlines.



  • Bangsar South, Malaysia Razer USA Ltd. Full time

    Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put...


  • Bangsar South, Malaysia Razer USA Ltd. Full time

    Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put...

  • Marketing Analyst

    3 days ago


    Bangsar South, Malaysia Torum Technology Sdn Bhd Full time

    Conduct market research and analysis to identify distinct audience segments' consumer behavior. - Responsible for tracking, reporting, and analyzing the performance of marketing activities and products' outcomes. - Gather, clean, and analyze data from primary and secondary research sources for data-driven forecasting. - Collect and analyze Web3 data related...

  • Project Analyst

    4 weeks ago


    Bangsar South, Malaysia EPS Ventures Sdn Bhd Full time

    Module implementation. - Ensure project delivery as per gap analysis. - Conduct module training & user acceptance test (UAT) - Coordinates preparation internal and external reports through gathering, analyzing and summarizing data and information from the departments. - Plan manages and monitors minor projects from concepts through implementation. - Assist...


  • Bangsar South, Malaysia CTOS Full time

    **Business Partnership incl. Commercial support**: - Provides support to the BU assigned - Upon request, assists with cash flow curve, billing clauses, tax and treasury implications, price estimates at the bid stage - Participates in processes that enable the project to effectively manage its costs. Assists in identifying and implementing specific cost...

  • Credit Analyst

    7 days ago


    Bangsar South, Malaysia Techsap ASP Sdn Bhd Full time

    Acquire and review customer financial data using market information and through liaising with specialist credit agencies to assess credit worthiness of customers and assign an appropriate risk rating and approve credit limit within DOA. - Ensure compliance to the Downstream Credit Policy of all active customers, having a valid credit review in place, an...

  • Cdd Analyst

    6 days ago


    Bangsar South, Malaysia Techsap ASP Sdn Bhd Full time

    Summary: Responsible for ensuring CDD operations are conducted in accordance with the requirements of the CDD Practice in company, including the requirement to observe all data privacy regulations and the need to maintain a systematic audit trail for all decisions and controlled document retention **Process Leadership** - Understand and operate the CDD...

  • Data Analyst

    3 weeks ago


    Bangsar South, Malaysia Smartrend Recruitment & Consultancy Full time

    Key Responsibilities: - Data Collection and Analysis: Collaborate with cross-functional teams to gather and analyze game-related data, including player behaviour, in-game transactions, and performance metrics. - Data Visualization: Create insightful and easy-to-understand data visualizations, dashboards, and reports to communicate key findings to...


  • Bangsar South, Malaysia ManpowerGroup Full time

    Responsible for ensuring CDD operations are conducted in accordance with the requirements of the CDD Practice in BP, including the requirement to observe all data privacy regulations and the need to maintain a systematic audit trail for all decisions and controlled document retention **Process Leadership** - Understand and operate the CDD process, to ensure...


  • Bangsar, Malaysia RGA Full time

    **Responsibilities** - Use RGA administration system to process client statement/data to ensure accuracy and completeness on the final results for reporting - Perform data checking and liase with client for any reinsurance issue arise pertaining to the statement - For statements not received, make sure correct accrual methods are adopted and reasonable...