Customer Service

JD: We are thrilled to announce an exciting opportunity for the role of Customer support/ Translation(Chinese, Mandarin, OR Cantonese) at our esteemed company, based in Cyberjaya,Malaysia. Client - Largest IT Consulting and Services Title: Customer support/ Translation Language proficiency: Fluent Mandarin/Cantonese & English Project: Healthcare **Type...

Industry : Travel/Hospitality. Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs') Clarify customer requirements; probe for understanding, use decisionsupport tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while...

Company BackgroundOur client is an American business services company specializing in customer engagement and business performance. They are looking for a passionate and responsible Customer Service (Travel/Hospitality), to be based at Cyberjaya, Selangor.Benefits:- Basic up to RM4,000:- Night shift allowance:- KPI allowance Ensure service delivered to our...

Vacancy: Customer Service - TaiwaneseLocation: Cyberjaya, Malaysia.Salary: Basic RM 4500Joining Date: 25th March / 20th May, 2024.Project : Travel AccountShifts: Rotational ShiftHead Counts: 12Education: Diploma or Bachelor's DegreeExperience: Min Requirement of 6 month of Customer Service experienceResponsibilities: Clarify customer requirements; probe for...

Vacancy: Customer Service - Mandarin SpeakerLocation: Cyberjaya, Malaysia.Salary: Basic RM 4500Joining Date: 25th March / 8th April / 15th AprilProject : Travel AccountShifts: Rotational ShiftHead Counts: 15Education: Diploma or Bachelor's DegreeExperience: Min Requirement of 6 month of Customer Service experienceResponsibilities: Clarify customer...

Vacancy: Customer Service - Mandarin SpeakerLocation: Cyberjaya, Malaysia.Salary: Basic RM 4500Joining Date: 15th AprilProject : Travel AccountShifts: Rotational ShiftHead Counts: 15Education: Diploma or Bachelor's DegreeExperience: Min Requirement of 6 month of Customer Service experienceResponsibilities: Clarify customer requirements; probe for...

Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs') Clarify customer requirements; probe for understanding, use decisionsupport tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport...

Location : Cyberjaya, SelangorWorking shift : Rotational ShiftTarget Intake : 29 January 2024Job Expectations: Understand customer enquiries and ensure they are answered or routed through the appropriate support channel Making outbound calls to the hotel in urgent cases Manage customer escalations and ensure that these are answered, tracked, and escalated as...

Vacancy: Customer Service - Thai SpeakerLocation: Cyberjaya, Malaysia.Salary: Basic RM RM 200 Allowance + RM200 Housing AllowanceJoining Date: 15th April, 2024Project : AirlineShifts: 8am -8 PM (9 hours Days Shifts)Head Counts: 5Education: Diploma or Bachelor's Degree (Only Applicants that are willing to travel to Malaysia & Join 15th April should...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel Manage customer escalations and ensure that these are answered, tracked, and escalated as required Perform all procedures accurately, including following project's documented call flows, work processes, data entry requirements, and complaint...

Take call and provide accurate answer to customer queries. Experience working in Aviation or travel account is an added advantage Delivery excellent customer support & services and offering patient assistance at all times. Respond to customer's inquiries over knowledge acquired through training (client product, continuous improvement, and refresher courses)....

List-ID: 102432093Today 15:35 **Job Description**: - Vebo Auto Service Sdn Bhd is a premium independent automotive service and repair center based in Cyberjaya, Selangor. We specialises in BMW and Mini car models. In view of strong customer demand and future expansion, we’re looking to hire qualified Service Advisors to join our team. Job...

Take calls and provide accurate answers to customer queries. Experience working in Aviation or travel accounts is an added advantage Delivery excellent customer support & services and offering patient assistance at all times. Respond to customer's inquiries over knowledge acquired through training (client product, continuous improvement, and refresher...

JOB DESCRIPTION: Work closely with warehouse on order Fulfilment, Problematic Order and Product Replacement. Good Communication in English and BM 1-2 years experience in customer service field **Job Types**: Full-time, Permanent, Fresh graduate **Salary**: RM1,800.00 - RM3,000.00 per month **Benefits**: - Dental insurance - Flexible schedule - Free...

**Job Description for Customer Services Executive** As a Customer Services Executive, you will be responsible for ensuring exceptional customer satisfaction by addressing inquiries, resolving issues, and providing support through various communication channels. Your primary goal is to uphold the company's reputation for outstanding customer service and...

Vacancy: Customer Service - Taiwanese Location: Cyberjaya, Malaysia. **Salary**: Basic RM 4500 Joining Date: 25th March / 20th May, 2024. Project : Travel Account Shifts: Rotational Shift Head Counts: 12 Education: Diploma or Bachelor's Degree Experience: Min Requirement of 6 month of Customer Service experience **Responsibilities**: - Clarify...

**Company Overview**: "_**myBarber**_" is the latest addition to the Todak Holdings portfolio, a startup born out of a commitment to innovation and a desire to create solutions that enhance the lives of people in our communities. Our app aims to provide a convenient and efficient platform for customers to book appointments at local barbershops and connect...

Why You Should Build Your Career At Hasbul Brothers Expensive opportunity to learn business strategy from a business mentor Allowance benefits, Health Insurance & Panel clinic provided EPF/SOCSO/EIS providedHasbul Brothers is a leading Training & Consulting Company based in Cyberjaya, Selangor. Since our inception in 2011, we have been dedicated to...

Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build...

**Purpose**: The Customer Success Specialist supports our customer’s daily operations, delivering all relevant services to the customer from product ordering till collection of cash. The Customer Success Specialist owns contract management, pricing, ordering, delivery, invoicing and cash collection process. This role makes sure Customers find it easy to do...