Strategy and Change Analyst

4 days ago

Kuala Lumpur, Malaysia HSBC Full time

-Job description

**Business: Markets and Securities Services Operations (MSSO)**

**Open positions: 1**

**Role Title: Strategy and Change Analyst - Operations Optimisation (OpOp)**

**Global Career Band: G6**

**Location **_(Country / City)_**: Malaysia**

**Recruiter Name**: Durrga Silvarajah**

**Why join us?**
Operations Optimisation (better known as Op Op across MSS Operations) forms part of the wider MSSO Strategy and Change team.
OpOp is a significant programme of work taking place across the entire MSSO footprint and forms part of the MSS Operations (MSSO) Rubix programme.
Our offering and book of work demands a need for a strong Change professional to join the team.

**The Opportunity**:

You’ll be responsible for overseeing your own book of work and deliverables and managing all or some of the associated activities during OpOp venture implementation.
They will also be responsible for providing updates to stakeholders within the project (venture / wave) construct and are required to act independently and with flexibility, mutlitasking but still ensuring strong attention to detail in line with the HSBC Change Framework, and NFR standards.

**What you’ll do**:

The role is located within the existing Operations Optimisation change team and the individual will be required to work closely with all MSSO BAU teams; across Trading Hubs, Operational Hubs and Sites.
They will be required to manage OpOp ventures across MSSO, conduct and deliver OpOp tool training, as well as providing MSSO colleagues with OpOp 1:1 tool coaching.
Requirements

**What you will need to succeed in the role**:

- Building relationships with all MSSO colleagues.
- Building relationships with all Operations sites/teams, Business, Technology, and wider change team members.
- Good Operations Management experience &/or skills.
- Good Process Improvement experience &/or skills.
- Managing the set-up and deployment of OpOp ventures across MSSO.
- Managing the execution of OpOp ventures (8-16 weeks).
- Ensure the impact of OpOp on MSSO colleagues is positive.
- Working on the sustainability of the OpOp programme and values across MSSO.
- Aid in the design of suitable solutions or change intervention (working with Automation colleagues to locate technology solutions to process issues).

**What additional skills will be good to have?**
- Managing escalation issues and queries.
- Ensure that any dependencies are fed into wider Programmes and Projects (via your manager).
- Ensuring that all project documentation is produced to the highest quality, on time and with appropriate signoffs obtained.
- Capturing, analysing, and documenting of MSSO business processes (where necessary)
- Communicating progress, status and updates to Programme Manager, Change Leads, Functional Heads and MSSO ExCo members (where required).
- Devising change interventions such as training.
- Devising communication plans (marketing and selling the OpOp offering across MSSO).
- Working with / alongside or under authorized external consulting groups on venture deployment, training, execution &/or delivery.

  • Strategy and Change Analyst

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia HSBC Full time

    Job descriptionBusiness: Markets and Securities Services Operations (MSSO)Open positions: 1Role Title: Strategy and Change Analyst - Operations Optimisation (OpOp)Global Career Band: G6Location _(Country / City)_: MalaysiaRecruiter Name: Durrga Silvarajah**Why join us?Operations Optimisation (better known as Op Op across MSS Operations) forms part of the...

  • Strategy Consultant

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia LiT Strategy Pte Ltd Full time

    LiT Strategy is a boutique strategy consulting firm which specialises in providing consulting services to SMEs to drive decision making. We provide SMEs with quality business advisory services to help them alleviate their pain points and seize business opportunities.We are looking for an experienced individual to join our team as a Project Manager. This is a...

  • Strategy analyst

    1 month ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Btc Sdn Bhd Full time

    We are searching for an organized Strategy Analyst to join our productive team at Agensi Pekerjaan BTC Sdn Bhd in Kuala Lumpur.Growing your career as a Full Time Strategy Analyst is a fantastic opportunity to develop useful skills.If you are strong in decision-making, adaptability and have the right experience for the job, then apply for the position of...

  • Strategy analyst

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Btc Sdn Bhd Full time

    We are searching for an organized Strategy Analyst to join our productive team at Agensi Pekerjaan BTC Sdn Bhd in Kuala Lumpur.Growing your career as a Full Time Strategy Analyst is a fantastic opportunity to develop useful skills.If you are strong in decision-making, adaptability and have the right experience for the job, then apply for the position of...

  • Strategy analyst

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Btc Sdn Bhd Full time

    We are searching for an organized Strategy Analyst to join our productive team at Agensi Pekerjaan BTC Sdn Bhd in Kuala Lumpur.Growing your career as a Full Time Strategy Analyst is a fantastic opportunity to develop useful skills.If you are strong in decision-making, adaptability and have the right experience for the job, then apply for the position of...

  • Strategy Consultant

    4 weeks ago

    Kuala Lumpur, Malaysia LiT Strategy Pte Ltd Full time

    LiT Strategy is a boutique strategy consulting firm which specialises in providing consulting services to SMEs to drive decision making. We provide SMEs with quality business advisory services to help them alleviate their pain points and seize business opportunities. We are looking for an experienced individual to join our team as a Project Manager. This is...

  • Strategy Consultant

    2 days ago

    Kuala Lumpur, Malaysia LiT Strategy Pte Ltd Full time

    LiT Strategy is a boutique strategy consulting firm which specialises in providing consulting services to SMEs to drive decision making. We provide SMEs with quality business advisory services to help them alleviate their pain points and seize business opportunities. We are looking for an experienced individual to join our team as a Project Manager. This is...

  • Change Management

    3 weeks ago

    Kuala Lumpur, Malaysia IT Business Solutions Sdn Bhd Full time

    Planning, Governance and Activation Analyst We are looking for a Planning, Governance and Activation Analyst to join our team. In this role, you will be responsible for managing and implementing change initiatives within the organization. You will work closely with cross-functional teams to ensure successful adoption and implementation of changes - Develop...

  • Change Management

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia IT Business Solutions Sdn Bhd Full time

    Planning, Governance and Activation AnalystWe are looking for a Planning, Governance and Activation Analyst to join our team. In this role, you will be responsible for managing and implementing change initiatives within the organization. You will work closely with cross-functional teams to ensure successful adoption and implementation of changes Develop and...

  • Change Analyst

    3 weeks ago

    Kuala Lumpur, Malaysia Virtual Calibre Sdn Bhd Full time

    **JOB DESCRIPTION**: **i. Scope of Work** - Overseeing and leading any change management projects, including the researching, implementation, and assessment from start to finish. - Managing communications and views internally. - Creating and conducting the coaching and training sessions, including e-learning. - Understanding the objectives and being able to...

  • Change Management Team Consultant/analyst

    2 weeks ago

    Kuala Lumpur, Malaysia AMK TECHNOLOGY SDN BHD Full time

    Look for CM Analyst/Consultant role - ** 2-3 years experience in Change Management**: - Involve in developing policy and procedures for Change Management operation - Involve in registering risk management for Change Management

  • Change Analyst

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Virtual Calibre Sdn Bhd Full time

    JOB DESCRIPTION:i. Scope of Work Overseeing and leading any change management projects, including the researching, implementation, and assessment from start to finish. Managing communications and views internally. Creating and conducting the coaching and training sessions, including elearning. Understanding the objectives and being able to project these in...

  • Officer, Change Business Analyst

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Citi Full time

    Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure...

  • Risk Strategy Analyst

    3 weeks ago

    Kuala Lumpur, Malaysia lalamove Full time

    Lalamove is looking for an experienced Risk Strategy Analyst to support our Risk team in Hong Kong. The role entails driving analytics insights and enabling senior leadership to make effective, analytically driven decisions, in particular areas of fraud risk and financial efficiency. **What you will be doing**: - Carry out detailed walkthroughs and process...

  • Strategy Analyst

    2 weeks ago

    Kuala Lumpur, Malaysia International Medical University Full time

    Analyse external and internal data to provide insights that support informed strategic decisions. - Use industry, customer and organisation data to help define variables that can enhance or detract from business and operations. - Contribute to planning and development of new strategies and tactical processes to meet organisation’s objectives. - Monitor and...

  • Officer, Change Business Analyst Supervisor

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Citi Full time

    Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure...

  • Strategy Analyst

    3 weeks ago

    Kuala Lumpur, Malaysia IMU University Full time

    Analyse external and internal data to provide insights that support informed strategic decisions. - Use industry, customer and organisation data to help define variables that can enhance or detract from business and operations. - Contribute to planning and development of new strategies and tactical processes to meet organisation’s objectives. - Monitor and...

  • Officer, Change Business Analyst Supervisor

    2 weeks ago

    Kuala Lumpur, Malaysia Citi Full time

    Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At **Citi**, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training...

  • Officer, Change Business Analyst

    6 days ago

    Kuala Lumpur, Malaysia Citi Full time

    Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At **Citi**, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training...

  • Strategy Analyst

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia International Medical University Full time

    Analyse external and internal data to provide insights that support informed strategic decisions. Use industry, customer and organisation data to help define variables that can enhance or detract from business and operations. Contribute to planning and development of new strategies and tactical processes to meet organisation's objectives. Monitor and report...