Travel Agent

Meets with clients to determine travel needs, budgets and preferences.
- Sells and coordinates transportation, accommodations, insurance, tours and activities.
- Advises clients regarding destinations, cultures, customs, weather and activities.
- Collects payments, books travel arrangements and pays applicable fees.
- Handles travel issues, conflicts, complaints, cancelations and refunds.
- Builds and maintains relationships with travel and tour vendors.
- Attends travel seminars and conferences.
- Conducts research on destinations and industry trends.
- Maintains accurate records of bookings, payments, transactions, phone calls and meetings.
- Contributes to agency efforts by accomplishing related tasks as needed.

**Travel Agent** **Qualifications/Skills**:

- Strong sales and interpersonal skills
- Excellent verbal and written communications skills
- Ability to negotiate effectively
- Excellent knowledge of computer reservation computer programs
- Strong problem-solving skills
- Detail oriented and highly organized
- Strong ability to manage time and prioritize tasks
- Working knowledge of domestic and international travel trends
- Ability to speak languages in addition to English preferred

**Salary**: RM1,500.00 - RM2,500.00 per month

**Benefits**:

- Additional leave
- Cell phone reimbursement
- Professional development

Schedule:

- Day shift
- Weekend jobs

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Sentul: Reliably commute or planning to relocate before starting work (required)

Expected Start Date: 08/01/2023