Supervisor (Kiosk)

**Company**: OjimFood
**Industry**: Food & Beverage (F&B)
**Location**: Batu Caves
**Position**: Supervisor Kiosk

**OVERVIEW**

You will play a crucial role in ensuring the smooth and efficient operation of our kiosks within the Klang Valley. You will be responsible for overseeing both the front-of-house and kitchen areas, providing exceptional customer service, and maintaining high standards of quality.

**RESPONSIBILITIES**

**1. Travel and Monitoring**:

- Regularly travel to various kiosk locations within the Klang Valley to monitor operations.
- Ensure compliance with company standards and policies at each kiosk.

**2. Operations Oversight**:

- Oversee the day-to-day operations of the dining area and kitchen.
- Address customer inquiries and concerns promptly, ensuring exceptional customer service.

**3. Staff Management**:

- Train, supervise, and lead staff members, ensuring they adhere to company policies.
- Schedule and organize staff shifts to ensure optimal coverage and efficiency.4.

**4. Quality Control**:

- Monitor and maintain the quality of food and beverage offerings.
- Collaborate with the kitchen team to uphold high food preparation standards.

**5. Events and Promotions**:

- Work closely with the management team to plan and execute special events and promotions.
- Ensure successful implementation and participation of kiosks in promotional activities.

**6. Safety and Cleanliness**:

- Maintain a safe and clean working environment, adhering to health and safety regulations.
- Conduct regular inspections to ensure compliance with cleanliness standards.

**7. Performance Management**:

- Conduct regular performance evaluations for staff members.
- Provide constructive feedback to improve individual and team performance.

**8. Inventory Management**:

- Monitor inventory levels and coordinate with suppliers for timely restocking.
- Implement efficient inventory control procedures to minimize waste and shortages.

**9. Team Building**:

- Foster a positive work environment.
- Build strong team relationships to maximize productivity and employee satisfaction.

**REQUIREMENTS**

**a) Nationality**: Malaysian.
**b) Education**:Minimum qualification of Sijil Pelajaran Malaysia (SPM) or equivalent.
**c) Experience**:At least 1 to 2 years of experience in a supervisory role or related fields within the food and beverage industry.

**Salary**: RM1,500.00 - RM2,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

**Education**:

- STM/STPM (preferred)

**Experience**:

- Supervising: 1 year (preferred)

Ability to Commute:

- Batu Caves (required)

Ability to Relocate:

- Batu Caves: Relocate before starting work (required)