Principal Business Analyst

4 weeks ago

Cyberjaya, Malaysia DHL Full time

**SUMMARY**

Begin your career with DHL IT Services

We are seeking for a talented **Principal Solution Architect - Resiliency** to join our team. The individual will have experience in business resilience project implementation. We are looking for a highly motivated individual who will facilitate cross-functional alignment on requirements for an enhanced Resiliency Solution, and design business processes necessary for business continuity.

At DHL IT Services, your talent is our passion. Join us today

**WHAT YOU WILL DO**
- Analyse Express business needs and facilitate cross-functional alignment on Resiliency Solution requirements
- Ensure solution compliance to Express requirements, propose specifications of appropriate changes, and assess the impact of change on the current business and IT environment
- Ensure solution compliance to DPDHL Group Standards and identify synergy potentials
- Design and validate business processes necessary to ensure the resilience and continuity of Express business
- Ensure that the resilience processes design is encapsulated in any provided technical solutions
- Coordinate solution testing and validation across business and IT

**WHAT YOU WILL BE INVOLVED IN**
- Identify business and IT requirements, and recommend enhancements for Express resilience processes, and deployment of the solution required for Express business resiliency
- Conduct business requirements reviews to ensure program fulfilment within constraints of budget and timelines
- Responsible to align with the IT teams on fulfilment of Express business requirements in the solutions implementation
- Perform the business impact analysis (e.g., processes, organization) and risk assessment associated with the proposed solutions
- Ensure solution compliance with regulatory requirements and Group & Express standards
- Ensure development of global processes to establish Express capability to use and maintain the resiliency solutions
- Coordinate creation, documentation and maintenance of Express global materials, e.g., business continuity plans, processes and procedures
- Prepare deliverables status updates and reports and communicate findings to stakeholders

**WHAT YOU SHOULD HAVE**
- At least of 5 and ideally 8 years of experience in business analysis, project orientated or wider change management role in a multi-national / global environment
- University Degree in Business Administration/ Information Technology or equivalent.
- Experience of working on at least one major, successful resilience project
- Experienced in liaising with senior managers both within the organisation and outside agencies
- Well-developed analytical skills with related experience in the use of structured methodologies, modelling techniques and tools and/or willingness to adopt new techniques
- Practical experience of business process analysis, mapping and implementing process change and underlying tools such as Signavio.
- Knowledge of Business continuity management and business recovery principles and best practices
- Good communication and facilitation skills
- Good understanding of the principles of change management
- Strong command of English

**WHAT YOU WILL GET FROM US**
- Great Team of IT Professionals with Global Working Exposure
- Flexible Benefits - Customized According to Individual Needs
- On-Going Professional and Technical Training and Certifications
- A Multicultural Environment in Modern Offices
- Choose Any Day for Your Vacation From Earned Public Holiday (Saturday and Ad Hoc)
- Smart Casual Everyday
- Global Internal Job Opportunities Available Within DPDHL
- Unlimited Outpatient Medical
- Home Office Possibilities

**ABOUT US - DHL IT Services**

IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to DHL Group:

- Runs more than 7700 servers;
- Processes 9 million shipment information messages per day;

Apart from being more than 5,000 highly skilled IT professionals with an intimate knowledge of logistics industry, we at IT Services altogether represent more than 80 nationalities. IT Services is working behind the scenes 24-hours a day, 7 days a week, 365 days a year in the data centers and offices across three continents - Americas (Mechanicsburg, Westerville, Tempe in USA and Mexico, Costa Rica and Brazil), Europe (Prague in Czech Republic; Bonn, Berlin and Darmstadt in Germany) and Asia (Cyberjaya in Malaysia and Chennai in India).

You would be part of over 1800 highly skilled IT professionals working in a friendly, multicultural environment of 25 nationalities in Cyberjaya.

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