Quality Assurance Quality Control Executive
1 week ago
Coordinate with process owners (production, QC, sales, and other related departments) to ensure that all SOPs and records are up to date and followed.
- To monitor and verify product quality for incoming packaging and raw materials, in-process production, & outgoing finished products meet specifications and company policy.
- Investigate and handle customer complaints/product recall/traceability and communication replies to determine what corrective and preventive are necessary and update case status to management.
- Provide prompt feedback to customers and customer queries to ensure the product meets the customer's requirements.
- Coordinates with customers to determine COA, product specifications, and design changes and responds to their requests.
- Ensure safety measurement in handling samples and usage of chemicals, equipment, and supplies in production.
- Coordinate and manage new product development and documentation.
- Liaise with the external testing laboratory on product testing, calibration, and conduct sampling.
- Ensure all machines SOPs are documented properly to ease future reference.
- Create Training Programs & implements training and awareness programs to ensure employees are up-to-date with quality systems and requirements.
- To involve with QMR in creating, updating, and maintaining in documentation of ISO 9001:2015.
- Implement and participate in Total Quality Management (TQM) activities in order to achieve sustainable continuous improvement and finally customer delight.
- To perform other related duties and responsibilities as assigned by Supervisor from time to time.
Pay: RM2,000.00 - RM2,500.00 per month
**Benefits**:
- Health insurance
- Maternity leave
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Performance bonus
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