Waiter/waitress

3 days ago

Kuala Lumpur, Malaysia Mandarin Oriental Hotel Group Full time

**Position**: WAITER/WAITRESS (Full time #538290)

**Property / Office**: Mandarin Oriental, Kuala Lumpur

**Location**: Kuala Lumpur, Malaysia

**WAITER/WAITRESS**

**Summary**

The Waiter/Waitress will report to the Restaurant Manager and forms part of the F&B team who collectively deliver exceptional guest experiences.

We are looking for individuals who have a good knowledge of food & beverage, a team player and enjoys to wow guests with outstanding service and hospitality.

**The Role of the Waiter/Waitress**
- Greeting and serving our guests, providing detailed information on menus, multi-tasking various front-of-the-house duties in a fast-paced environment.
- A team player and be able to effectively communicate with the Kitchen colleagues to make sure orders are accurate and delivered promptly.
- Maintains all restaurant environment and equipment clean and tidy, assists guests when they have questions about the menus/ beverage list, and anticipates guests’ needs and addresses them accordingly.
- Provide an excellent overall dining experience for our guests.

**Preferred Qualifications And Skills**
- Diploma or Certificate in Hotel Management/ Catering
- Minimum 1 year relevant job experience in similar capacity
- Knowledgeable about customer service and guest contact skills
- Knowledgeable about handling guest/colleague complaints and dealing with guests
- Good in spoken and written English and Bahasa Malaysia
- Ability to communicate in other languages would be an advantage
- Computer literate with knowledge of Microsoft Windows and InfoGenesis System
- Able to work independently and with minimum supervision
- Pleasant with positive attitude
- Good communication and administrative skills
- Willing to work shift duties

Learn more about what it is like to work at Mandarin Oriental Hotel Group, visit us:
**_Malaysia work authorization is required for this position._**

**Advertised**: 13 Feb 2024 Singapore Standard Time
**Applications close**: 03 Jun 2024 Singapore Standard Time

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