Admin Retail

Able to communicate effectively with customers in a friendly, polite and able to read, write, speak fluently and spontaneously in both English and Bahasa Melayu.
- Understand customer inquiries and product information, respond via : Whatsapp, Facebook, Instagram, Tiktok, Shoppe.
- Handling customers’ issues, feedback, concerns and questions, professionally and reach out to provide assistance.
- Follow up with customer to ensure their feedback and issues are solved.
- Gather customer feedback and share with production line, packaging line. Sales and Marketing terms how to improve or solve certain issues.
- Collect important data (client’s detail : name, loct, social media, issues & others.
- Prepare & print client’s order bill (Whatsapp, Tiktok, Shoppe)
- Any other duties that would assign from time to time.

**Salary**: RM2,000.00 per month

**Benefits**:

- Meal provided

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Sentul: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- customer care: 1 year (preferred)