Front Desk/ Receptionist

**Key Responsibilities**:

- Greet patients and visitors in a friendly, welcoming manner and ensure that they feel comfortable and at ease.
- Verifying methods of payment, collecting payments, and preparing bills.
- Schedule appointments for patients and coordinate with other staff members to ensure that the schedule is optimized for efficiency and patient care.
- Handling patient records, including data entry and maintaining patient confidentiality.
- Assist marketing department in posting photo and video as well to reply inquiries from prospective customer.
- Maintain a clean and organized reception area, including managing patient paperwork and keeping the area tidy and presentable.
- Monitor and maintain inventory of office supplies and order new supplies as needed.
- Assist other staff members as needed with tasks related to patient care, such as taking X-rays or ppt slide.
- Providing exceptional customer service to all patients and visitors.
- Other tasks as assigned by the manager or dentist (doctor).

**Requirement**:

- Must possess at least an SPM/Diploma/Advanced/Higher/Graduate Diploma, or any field related.
- Fresh graduates/entry-level applicants.
- Good time management and organizing skills.
- Good interpersonal skills and communication skills.
- Willing to learn.
- Proficient in using computer software.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Good communication skill in English and Bahasa Malaysia.
- Polite, pleasant personality and possess good telephone etiquette.
- Excellent phone and in-person communication skills.

**Salary**: RM1,500.00 - RM2,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Weekend jobs

Supplemental pay types:

- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
- Retention bonus
- Yearly bonus

Application Question(s):

- This job is currently in Setapak, Kuala Lumpur, will you be able to reliably commute or relocate to Kuala Lumpur for this job if hostel is provided?

**Education**:

- STM/STPM (required)

**Language**:

- English (required)
- Bahasa (required)
- Mandarin (required)

Willingness to travel:

- 50% (required)