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Housekeeper

1 month ago

Kuala Terengganu, Malaysia Hotel Grand Continental Kuala Terengganu Full time

1. Administration of staff, duty roster. Supervision training of rank & file, maintaining cleanliness, discipline of staff and smooth running of housekeeping operation.

2. Responsible for the operation of all housekeeping function in guest rooms, public areas, offices including corridors.

3. Establish standards of cleanliness for areas under her control.

4. Overtaking and training of all housekeeping staff.

5. Staff and scheduling of housekeeping staff.

6. Providing courteous services and responding to guest questions, complaints and requests.

7. Hiring and terminating housekeeping staff upon receiving the General Manager approval.

8. Complying with and enforcing policies and practices of the hotel.

9. Providing smooth communication with front desk and other department

10. Responsible for the guest linen inventories and assist with F/B linen inventories

11. Supervises and arranges the taking of physical inventories on monthly basis

12. Control movement of all keys secured by Housekeeping Department

13. Maintain record in the movement of Housekeeping items and work procedures

14. Holds daily and monthly meeting with supervisors

15. Determine training methods for the department and personnel training to new employee

16. Conduct briefing / communication meeting with department, categories of staff in the department

17. Plan man power distribution and requirement

Contract length: 6 months

**Salary**: RM3,500.00 - RM4,000.00 per month

COVID-19 considerations:
All guest are required to wear mask and follow SOP's.

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Housekeeping: 5 years (preferred)

**Language**:

- English (preferred)

Expected Start Date: 12/01/2023

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