Program Manager

**Job Summary**:Responsible for overall performance of the Program Engineers in managing customers’ activities in the organization

**Duties And Responsibilities**:
1. To manage key business activities, review and countercheck customer’s requirement (purchase order and sales order).
2. To work on the Company’s vision and business strategy with short term and long term action plans to present the Company Business plan.
3. To monitor progress of the project in meeting customer’s requirements.
4. To define timeline for project implementation and review customer’s manufacturing agreement contracts.
5. To liaise with customer for damaged, faulty and lost equipment/tooling inclusive of cost issues.
6. To coordinate and manage all equipment/consigned tooling, review and get status update from respective departments
7. To coordinate with customer to obtain all required data for each project.
8. To release RFQ information to Products Engineering and Materials Departments and to monitor that further progress is being carried out accordingly.
9. To monitor shipment status and review sales order backlog on monthly basis and to ensure that the root cause are been rectified.
10. To compile customer satisfaction survey form, review and highlight Customer’s feedback to Quality Management Team.
11. To review customer’s Manufacturing Agreement / Contracts.
12. To guide program engineers in program execution.
13. Responsible in implementing the Quality Management System and maintaining its effectiveness and for meeting regulatory and customer requirements.

**Requirements**:
1. Diploma/Degree in related field.
2. At least 2-3 years of experience in related field.
3. Mandarin speaking required for this role; Chinese Female only

**Work arrangements**

Yes there is WFH policy for manager level.
Working days & hours: Monday
- Friday (7.45am-4.45pm/ 8am-5pm)

30% travelling

**Job Types**: Full-time, Permanent

**Salary**: RM5,000.00 - RM12,500.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Vision insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

Application Question(s):

- Expected salary?
- Notice period?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- EMS: 2 years (preferred)
- Program management: 2 years (preferred)

**Language**:

- Mandarin (required)

Willingness to travel:

- 50% (preferred)