Retail Associate, Bath
5 months ago
The summary of the Job description as a Retail Associate is to create and maintain a long-term relationship with the customers in order to achieve sales goals.
- Represent the Brand in a positive manner while ensuring recurring business.
- Responsible for assisting customers with choices, assist and provide information about the product in question.
- Foster a positive, engaging and ethical working environment
**Job Goals and Objectives**
- Achieve Individual sales and Store sales target.
- Deliver high service standards.
- Achieve high retail standard and customer registration target.
- Inventory Integrity, conducting stock counts as assigned schedule.
- Focus in personal development, including E-Learning
**Duties & Responsibilities**
- Ensure merchandise is regularly replenished.
- Gathering of data required for the following reports pertaining to Sales, Customer Service, and Accounting & Logistics.
- To adhere to day-to-day Opening and Closing Operational Procedures.
- To work closely with Managers to achieve Monthly Sales Targets.
- To push Slow Moving Goods and/or Deleted Products.
- Maintain a tight control on discounting and giveaways / deleted products.
- Ensure all monies and sales transactions are accordance to the operation procedures.
- To provide exemplary customer services ensuring high standards of performance in service excellence.
- To ensure customers’ complaints are handled tactfully in a professional manner with proper follow -up.
- Uphold the company’s image as a prestigious and luxurious brand at all times.
- To support the basics for After Sales Service.
- To support, increase and update the customer database
- To be presentable and well groomed at all times
- To abide to the Dress Code standards.
- Open to relocate.
**Salary**: RM1,800.00 - RM3,500.00 per month
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