Assistant Clerk, Customer Relation Management

4 days ago

Klang, Malaysia Duopharma (M) Sdn Bhd Full time

To ensure all orders taken are accurately keyed in, checked and pick list list released on the same day.
- To ensure all customers enquiries and complaint are handled promptly and feedback resolutions are channeled back to customers.
- To ensure relevant documents are filed accordingly and actively participate in audits or any investigation by both state and federal enforcement pharmacy.
- To process Goods Received Note (GRN) and issue credit note to customers on a monthly basis within agreed time frame.
- To coordinate with all the departments and external parties to ensure that all supply chain activities between departments are running smoothly and efficiently.
- Involved in stock take every quarterly and help the team when needed.
- Knowledge in SAP System and Gov portal.
- Know how to use Microsoft Office and Google.

**Salary**: From RM1,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Dental insurance
- Free parking
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
- Vision insurance

Supplemental pay types:

- Attendance bonus
- Overtime pay
- Yearly bonus

**Education**:

- STM/STPM (preferred)

**Language**:

- Bahasa Melayu (preferred)
- English (preferred)

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