Customer Service Setia Alam Ot

2 weeks ago

Setia Alam, Malaysia Tripfort M Sdn Bhd Full time

To handle inbound booking from guests, providing guests with answers to their technical issues, general and product enquiries as well as giving billing information provided by the system. The Reservations Agent is responsible for selling the accommodation and providing information to prospective guests, to capture sales from the incoming calls and coordinate details of each reservation to ensure the guest’s satisfaction. The Reservations Agent should be an experienced customer service professional with excellent phone skills, ability to multitask and have a passion for service and hospitality. In addition, he/she must be a willing team player, comfortable with computer systems as well as communicating over the telephone.

**RESPONSIBILITIES/TASKS**:

- Capture sales from in-coming reservations calls and coordinate details of each reservation. Complete internal reservation forms.
- Run daily reports for department, operational departments, Sales & Marketing, General Manager, Department Head.
- Process WRO, Trust, Internal Reservations, and FIT reservations
- Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations.
- Run appropriate reports checking for special requests and hard blocking any rooms that are not hard blocked for special requests, inform Manager of any Special Attention, VIP guests and assist CIS Leader in obtaining arrival times for VIPs or Special Attention guests.
- Monitor Front Desk reservations made night prior, address any reoccurring issues.
- Contact guests or travel planners to clarify any discrepancies in the preferences or requests before guests’ arrival.
- Respond according to the crisis management plan to any resort emergency or safety situation.
- Works harmoniously and professionally with co-workers and supervisors.
- **Minimum Requirement**_
- Minimum **SPM (pass) / Certificate / Diploma / Degree holders.**:

- **Fresh graduates are strongly encouraged to apply. Training will be provided.**:

- Age 19 years old - 45 years old.
- Excellent interpersonal, communication and interaction skills
- Willing to learn and work on shift with an open attitude.
- Pleasant personality with excellent telephone etiquette and admirable behavioral traits.
- Team-oriented and aptitude for problem-solving.
- Basic keyboard and computer skills.
- Sound knowledge of computer networking would be an added advantage.
- Good spelling, grammar, and comprehension skills
- Fluent in spoken English & Bahasa Malaysia.

Contact us : 013-3463227 (Ms Zura)

**Job Types**: Full-time, Permanent, Internship, Fresh graduate

Pay: RM1,600.00 - RM1,800.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Evening shift

Supplemental pay types:

- Attendance bonus
- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Setia Alam: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)

**Language**:

- Bahasa (preferred)

  • Customer Service Setia Alam

    2 weeks ago

    Setia Alam, Malaysia AGENSI PEKERJAAN NS SHUE Full time

    JOB VACANCY POSITION - CUSTOMER SERVICE LOCATION - SETIA ALAM, SHAH ALAM SALARY - RM 2500-3500 5 WORKING DAYS **Responsibilities**: Build up and maintain a relationship with our customers in a professional manner with an objective to fulfill their needs. Handle customer complaints and follow up on all inquiries. Attend to any other special assignments or...

  • Part Time Parcel Delivery Driver Lex

    1 hour ago

    Setia Alam, Malaysia Lazada Express - Setia Alam Full time

    **Hub **:Setia Alam **Syarat-syarat** - Warganegara (Lelaki dan perempuan) - 18-50 tahun - LESEN: Van / Kereta (Lesen Aktif) - Tiada rekod jenayah - Ada phone Android + WiFi + GPS - Mempunyai TRANSPORT sendiri (kereta/van) - Sihat tubuh badan - Boleh membaca, menulis dan bertutur (at least BM) - Dispatcher Last Mile Courier - Collect parcel di hub - Hantar...

  • Rider Setia Alam

    17 hours ago

    Setia Alam, Malaysia Icart Malaysia Sdn Bhd Full time

    Jom Sertai kami sebagai rakan penghantar di HappyFresh Rider - anda menghantar barangan ke rumah pelanggan Tiada apa-apa modal yang perlu disediakan oleh anda. Semua kami sediakan. Bayaran mengikut order yang yang dilengkapkan oleh anda. Anda boleh mendapat setinggi RM10 untuk setiap penghantaran !! Syarat - syarat nak sertai kami 1) Memiliki motorsikal...

  • Retail Sales Consultant

    3 weeks ago

    Setia Alam, Malaysia TBC Elektrik Sdn Bhd Full time

    Retail Sales Consultant 6 day work Mon to Sun 10:00am - 9:00pm (With OT) 1 day rest during weekdays Basic + OT + Commission = RM2500 to RM10k+ Branch Location: No. 2-1-1 to 2-4-2,Jalan Setia Prima (G) U13G, Setia Alam, Seksyen 13, 40170, Shah Alam, Selangor Darul Ehsan. Welcome Walk-in Branch Interview (Person In-charges : Mr Heng) Job...

  • Outlet Supervisor

    3 weeks ago

    Setia Alam, Malaysia Tealive Setia Alam Full time

    **SUPERVISOR** - Mestilah berpengalaman dalam 1 tahun - Mengutamakan pengalaman yang pernah bekerja di sektor F&B - Boleh mula dengan segera - Berdsiplin - Mampu untuk 'Multi-tasking' - Boleh Recruit pekerja dalam masa yang ditentukan - Good command in English and Bahasa Malaysia **TEARISTA CREW** - Berdisiplin - Mampu untuk 'Multi-Tasking' **Job...

  • Customer Service Setia Alam

    17 hours ago

    Shah Alam, Malaysia Agensi pekerjaan ns shue sdn bhd Full time

    JOB VACANCY Position : Customer Service Executive Location : Setia Alam, Shah Alam **Salary**: RM 3000-4000 5 working days Job Scope/Key Responsibilities: - Serve as contact person between clients and back office - Provide support to auditors and audit team - Manage audit planning process from pre-audit to post-audit procedure - Coordinate/arrange travel...

  • Customer Service Setia Alam Ot

    2 weeks ago

    Setia Alam, Malaysia Tripfort M Sdn Bhd Full time

    To handle inbound booking from guests, providing guests with answers to their technical issues, general and product enquiries as well as giving billing information provided by the system. The Reservations Agent is responsible for selling the accommodation and providing information to prospective guests, to capture sales from the incoming calls and coordinate...

  • Pembantu Klinik Gigi

    3 weeks ago

    Setia Alam, Malaysia KLINIK PERGIGIAN STELLAR Full time

    **Klinik Pergigian Stellar Dental (Setia Alam)** Position : Pembantu Klinik Pergigian (Dental Surgery Assistant) Location : Setia Alam, Selangor (E-1-05 Sunsuria Forum, No.1, Jln Setia Dagang AL U13/AL, Setia Alam, 40170 Shah Alam, Selangor) Basic Salary : RM1,500.00 - RM1,800.00 per month Commission : Based on clinic sales** Total Income : RM2,000.00 -...

  • Clinic Assistant

    2 weeks ago

    Setia Alam, Malaysia KLINIK AURORA SETIA ALAM Full time

    KEMASUKAN SEGERA! Jawatan : Pembantu Klinik (LOCUM CA) ✨ Range bayaran RM1200++ - RM1800++ excluded (OT+ insentif + bonus + elaun + lain2) ✔ Berminat dengan kerja2 di klinik swasta ✔ Disiplin & rekod kedatangan yang baik ✔ Pandai berkomunikasi dengan pelanggan ✔ Mahir menggunakan asas2 komputer ✔ Boleh bekerja secara shift ✔ Bijak urus...

  • Assistant Supervisor

    2 weeks ago

    Setia Alam, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    Requirements - Required language: Bahasa Malaysia, English. - Able to work retail hours (includes weekends and public holidays). - Experience in retail or F&B would be added advantage. - Malaysian citizen only. Responsibility To maintain a professional standard of customer care in promoting company products & managing an effective team: -- Assist store...

  • Pembantu Klinik Gigi

    3 weeks ago

    Setia Alam, Malaysia KLINIK PERGIGIAN STELLAR Full time

    **Klinik Pergigian Stellar Dental (Setia Alam)** **Position **: Pembantu Klinik Pergigian (Dental Surgery Assistant) **Location **:Setia Alam, Selangor (E-1-05 Sunsuria Forum, No.1, Jln Setia Dagang AL U13/AL, Setia Alam, 40170 Shah Alam, Selangor) **Basic Salary **: RM1,500.00 - RM1,800.00 per month **Commission **: _**Based on clinic sales**_ **Total...

  • Pembantu Doktor Klinik Gigi

    3 weeks ago

    Setia Alam, Malaysia KLINIK PERGIGIAN STELLAR Full time

    **Klinik Pergigian Stellar Dental (Setia Alam)** **Introduction**: Stellar Dental MY, a leading dental clinic in Malaysia, is looking for a friendly and outgoing Dental Surgery Assistant to join our team. As a Dental Surgery Assistant, you will work alongside our experienced dentists to provide quality dental care to our patients. **TIKTOK...

  • Accounts Executive

    2 weeks ago

    Setia Alam, Malaysia Jaya Employment Full time

    Location : Setia Alam Industry : Manufacturing / Recrycling Skills **:Minimum 5 years experience in Full Set Accounting, GL, AR/ AP, Cash Flow, Budgeting and etc** **Requirements**: - Diploma in Accounting - Minimum 5 years experience in Full Set Accounting **Responsibilities**: - Experienced in full set accounts, AR/ AP, GL,and other relevants -...

  • Barista- Setia Alam Tp2

    17 hours ago

    Setia Alam, Malaysia ZUS Coffee Full time

    **Responsibilities**: - Prepare and serve hot and cold drinks such as coffee, tea, artisan, and specialty beverages according to recipe and presentation standard - Clean and sanitize work and seating areas, utensils, and equipment - Responsible for stock arrangement - Greet and connect with every customer - Describe menu items, service and recommend...

  • Nurse/clinic Assistant

    3 weeks ago

    Setia Alam, Malaysia Dr Puterii's Clinic Full time

    **Responsibilities**: - Patient care - registration of patients and schedule appointments - Assist doctor with examinations and routine procedures - Preparing and dispensing medications - Operate medical equipment with care and professionalism - Assist in clinical operations - Monitor supplies of inventories and medications - To perform any other ad-hoc...

  • Rider Hub Setia Alam

    3 weeks ago

    Setia Alam, Malaysia Icart Malaysia Sdn Bhd Full time

    Jom Sertai kami sebagai rakan penghantar di HappyFresh **_RIDER HUB SETIA ALAM_** - Anda menghantar barangan ke rumah pelanggan - Tiada apa-apa modal yang perlu disediakan oleh anda. Semua kami sediakan. - Bayaran mengikut order yang yang dilengkapkan oleh anda. Anda boleh mendapat setinggi **RM10.50 **untuk setiap penghantaran !! Syarat - syarat nak...

  • Assistant Supervisor

    2 weeks ago

    Setia Alam, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    **Requirements** - Required languages: Bahasa Malaysia, English - Able to work shifts, weekends and public holidays. - Fresh graduates / school leavers encouraged to apply - Experience in retail or F&B would be added advantage. - Full-time positions (Assistant Supervisor) **Responsibility** **Maintaining the level of customer service professionals in...

  • Admin Assistant

    1 hour ago

    Setia Alam, Malaysia Imperia Marketing Full time

    **Office di Setia Avenue, bersebelahan Tesco Setia Alam.** **SKOP KERJA** - mengeluarkan data klien - membantu untuk mesej dan respon customer - membantu untuk menyusun jadual pembayaran klien - update dan analisis report - menyemak SOP kerja **KELAYAKKAN** - lelaki / perempuan - berusia 25 - 30 tahun - berpegalaman adalah satu kelebihan - mempunyai...

  • Prp/ Pharmacy Assistant

    17 hours ago

    Setia Alam, Malaysia Health Lane Family Pharmacy Setia Alam Full time

    Good customers service - provide excellence and professional service to customers - Willing to interacts with customer in delivering medications and completing other sales transactions - Cashiering-being responsible for processing cash and card payments - Merchandising product and always maintain complete stock - Maintain a pleasant shopping environment by...

  • Shopper Tesco Setia Alam

    2 weeks ago

    Setia Alam, Malaysia Icart Malaysia Sdn Bhd Full time

    Anda akan bekerja di TESCO SETIA ALAM Tugas : membeli dan membungkus barangan yg dipesan oleh pelanggan. anda tidak perlu membuat penghantaran. Rider kami yg akan menghantar pesanan itu ! Latihan disediakan. Tiada apa2 modal diperlukan utk menyertai kami. Syarat: 1) Memiliki telefon android Bayaran mengikut hari dan order yang dilengkapkan. Pelbagai...