IT Helpdesk

**Position : IT Helpdesk (System Administrator)**

**Basic Salary : RM 2,800 - RM 3,400 + Allowances**

**Location : PJ Trade**

**Working Day : Mon - Fri**

**Working Hours : 9am - 6pm**

**Job Scope**
- You will be interacting with customers, responding to their needs.
- Gather customer’s information and determine the issue by evaluating and analyzing the symptoms.
- You will follow up and make scheduled call backs to customers where necessary.

**Job Qualifications**:

- Min 1 years in IT Helpdesk
- Proficient in spreadsheets and word processing
- Extensive experience with Microsoft Windows
- Experience with networks in professional environment
- Familiarity with other operating systems preferred (Linux, MAC OS)
- Experience with administration of Servers (Windows or Mac)
- Troubleshooting hardware and software issues
- Fresh graduate are encouraged to apply

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: Up to RM3,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- IT: 1 year (preferred)