Spa Manager

4 days ago

Kuantan, Malaysia KLIA Full time

Perform high-quality, hands-on massage therapy sessions and ensure guest satisfaction and relaxation.
- Develop and curate an exclusive menu of spa treatments that reflect current trends, guest preferences, and the hotel’s brand identity.
- Maintain comprehensive spa manuals outlining treatment protocols, service standards, and operational procedures, ensuring consistency across all services.
- Lead, mentor, and supervise a skilled team of spa therapists and support staff, fostering a culture of professionalism, excellence, and teamwork.
- Oversee daily spa operations including scheduling, inventory management, and maintenance of spa facilities to uphold the highest standards of cleanliness and presentation.
- Conduct regular performance evaluations, provide ongoing training and development opportunities, and ensure adherence to health, safety, and regulatory requirements.
- Monitor financial performance, prepare budgets, and control costs while driving revenue growth through effective pricing and sales strategies.

**Requirements**:

- Proven experience as a Assistant Spa Manager or similar role in a hotel spa environment.
- Certification in massage therapy with proficiency in a variety of massage techniques and treatments.
- Strong leadership, interpersonal, and communication skills with a passion for delivering exceptional guest experiences.
- Excellent organizational and multitasking abilities, with a keen eye for detail and operational efficiency.
- Well-familiar of budgeting, financial analysis, and revenue management skills.

**Job Types**: Full-time, Permanent

Pay: RM5,000.00 - RM6,500.00 per month

**Benefits**:

- Free parking
- Gym membership
- Health insurance
- Maternity leave
- Meal provided
- Professional development

Schedule:

- Fixed shift
- Rotational shift

Supplemental pay types:

- Performance bonus

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