Clerk

1 week ago


Klang, Malaysia KHOO SOON LEE REALTY SDN BHD Full time

OPERATION MANAGEMENT
1. Perform daily opening and closing of the outlet
2. Perform cashier closing duties at end of each shift and to ensure collection is handled on a discretionary basis
3. Preparation of subordinates’ duty roaster to ensure efficient time management
4. Ensure effective stock rotation and maintain stock levels in accordance with company policy
5. Maintain cleanliness of work areas throughout the day
6. Report accidents, injuries and unsafe work conditions to superior

CUSTOMER SERVICE ORIENTATION
1. Welcome and greet the guest in an appropriate tone of voice, gesture, eye contact and body language
2. Well-groomed to show professionalism toward guest
3. Always use magic words when approach to guest and answer telephones using appropriate etiquette
4. Understanding guests demands, be proactive and strive to upsell all food & beverage items in accordance to demands of the guests
5. Handling of guest requests, complaints and feedback. Follow up on corrective action

SUBORDINATES MANAGEMENT
1. Develop positive working relationship with team members
2. Ensure subordinates punctuality and attendance are adhere to duty rosters
3. Recognize subordinates’ feedback on their operations and any factors affecting their roles
4. Well trained subordinates to build a professional impression and to provide excellent customer service to guest
5. To assist with leading and motivating the team members to promote good employee morale

OTHER
1. Ensure adherence to health regulations, policies and procedures of company
2. Undertake and performs related duties and special events as assigned
3. In charge of banquet job assignments as assigned
Khoo Soon Lee Realty Sdn Bhd is a wholly-owned subsidiary of by KSL Holdings Berhad, listed on the main board, in the property section. Since KSL Holdings Berhad successful listing on the main-board of Bursa Malaysia in February 2002, its group of companies have been growing rapidly and steadily over these years. Although the Group has experienced two recessions since its inception, it has successfully maintained its profitability based on its competitive advantages of being a reputable developer, competitive pricing without compromising on safety and quality, strategic land banks, quality control and last but not least, its contemporary concept and design. Some of the Group's successful housing projects in Johor Bahru consist of Taman Nusa Bestari 2, Taman Nusa Bestari, Taman Bestari Indah and Taman Kempas Indah.

With a track record of more than twenty years, KSL Group's property development, has strived to establish itself as the fastest growing property developer in building contemporary and affordable residential and commercial properties concentrating in the state of Johor.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent


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