Outlet Supervisor

2 weeks ago


Kuala Lumpur, Malaysia H Societe Sdn Bhd Full time

**Responsibilities**:

- Setting goals, developing, and driving strategic and operational plans based on trend analysis and local market knowledge to ensure effective execution
- Manage the team with integrity, honesty, and knowledge that promote the culture, value, and mission of the brand
- Drive the engagement, development, and performance of all team members
- Demonstrate a calm demeanour during tough periods or unusual events and manage smooth transitions thereafter to keep the stores operating to standard and set positive examples for the store teams
- Demonstrate ingenuity and creativity in accomplishing goals when resources are limited or unavailable; can execute a plan without relying on a defined process
- High mobility in managing the operations of **at least 3 outlets at Klang Valley**:

- Constant review of store environment to identify problems, concerns, and opportunities for improvement
- Monitor and manage store staffing levels and the sales performance as well
- Utilize management information tools and analyses financial reports to identify and address trends and issues in-store performance
- Ensure compliance with applicable federal, state, and local laws and regulations
- Develop and maintain business continuity strategies, policies, and guidelines.
- Facilitate the innovation process within the organization and fosters business relationships and organizational diversity
- Performs other related duties/ tasks as assigned by superior/ management

**Requirements**:

- Must possess at least a Diploma/ Degree in Business Management or other related disciplines
- Minimum 3 years and above of work experience in the related field
- Excellent communication, problem-solving, interpersonal, and time management skills
- A valuable team player and able to work independently
- Willing to work during weekends and public holidays
- Possess leadership and decision-making skills
- Pleasant personality, independent, hardworking, and energetic person
- Computer literate with good command of both written and spoken English and Malay
- Confident, proactive, able to work under pressure and meet tight deadlines
- Possess own transport and willing to travel

**Salary**: RM2,300.00 - RM3,200.00 per month

**Benefits**:

- Maternity leave
- Meal provided
- Parental leave

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Application Question(s):

- Are you confident in handling the operations of at least 3 stores at Klang Valley, which each outlet shall consist of at least 4 headcounts?
- Have you had any experience in handling multiple stores? If yes, how many headcounts in average have you managed before?

Ability to Commute:

- Kuala Lumpur (required)

Ability to Relocate:

- Kuala Lumpur: Relocate before starting work (preferred)

Expected Start Date: 11/15/2023


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