Field Service Technician
2 weeks ago
Scope of work for ATM Technician/First Level Management Engineer:
Clearing of paper, card, passbook, and cash jams;
Replenishing nearly depleted paper and other consumables such as receipt printer paper and printer ribbons;
Basic remedial maintenance, which consists of servicing obvious items that will prevent a repeat or subsequent FLM call;
General cleaning of the ATM, ATM+, BTM and CDM exterior, display screen, fascia and immediate surrounding area while on-site for the provision of other FLM services;
Reporting site problems such as lighting, facility or environmental conditions to DBS;
Initial on-site investigation of network related incidents;
Provide SST safe / vault access include NCR SLM if required;
Suspend call for FLM when required (i.e., issue beyond FLM such as parts replacement);
Report vandalism incidents to relevant parties based on established process;
Escalation of vandalism to DBS.
Retrieval of retained passbooks and cards when on-site for a remedial call;
Ad-hoc special attendance to site to collect captured cards or passbooks;
FLM is required to perform OT maximum 2 hours, when required.
All FLMs are to be responsible, punctual and able to work efficiently with mínimal supervision.
**Salary**: RM3,000.00 - RM4,000.00 per month
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
Expected Start Date: 07/10/2023
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