Veterinary Receptionist

6 months ago


Gelang Patah, Malaysia KLINIK HAIWAN CT VET Full time

Provide top-notch customer service.
- Being attentive to client and pet needs.
- Identify and work compassionately with clients in various emotional states.
- Work patiently with distressed, frustrated or disgruntled clients.
- Answer and triage phone calls from clients.
- Schedule appointments and schedule procedures.
- Check-in clients.
- Monitor client flow from check-in to discharge.
- Monitor schedule and flow.
- Client call backs.
- Fill prescriptions.
- Discharge patients.
- Client education.
- Assist in cleaning the clinic including but not limited to: keeping reception desk area and lobby clean and sanitary, taking out the trash and recycling, cleaning floors, bathrooms, consult rooms, toilet if needed.
- Process payment transactions.
- Relay appropriate information to/from clients to doctors and/or management.

**Job Types**: Full-time, Permanent

Pay: From RM1,500.00 per month

**Benefits**:

- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Iskandar Puteri: Reliably commute or planning to relocate before starting work (required)



  • Gelang Patah, Malaysia KLINIK HAIWAN CT VET Full time

    Provide top-notch customer service. - Being attentive to client and pet needs. - Identify and work compassionately with clients in various emotional states. - Work patiently with distressed, frustrated or disgruntled clients. - Answer and triage phone calls from clients. - Schedule appointments and schedule procedures. - Check-in clients. - Monitor client...