Service Advisor

2 weeks ago


Melaka, Malaysia Tan Chong Ekspres Auto Servis Sdn Bhd Full time

**Responsibilities**:

- Perform customer service duties i.e. answering the phone, scheduling service appointment and calling customers to inform them their vehicles are ready to pick up, explaining repairs to customers, advice customer on the maintenance packages and estimated price and etc.
- Promote products and services confidently
- Writing service orders and description of problems and repairs
- Work closely with Technician to keep track of the vehicles’ progress and ensuring the vehicle is ready at the promised time
- Test drive vehicles to confirm service repairs
- Handling customers complaint
- Maintaining good housekeeping standards and orderly administration work
- Any additional job assigned by superior

**Job Types**: Full-time, Permanent

**Salary**: RM1,800.00 - RM2,500.00 per month

**Benefits**:

- Additional leave
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:

- Monday to Friday
- Weekend jobs
Supplemental Pay:

- Performance bonus

**Education**:

- Malaysian Special Skills Certificate (preferred)
**Experience**:

- Service Advisor: 1 year (preferred)
License/Certification:

- driving license (preferred)



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