Store Supervisor

2 weeks ago

Bandar Utama, Malaysia Under Armour, Inc Full time

The **Store Supervisor **supports the Store Manager to lead a team of dedicated associates who achieve or exceed the sales and profitability targets by maintaining operational and merchandising excellence and by delivering a compelling customer experience unique to Under Armour.
- Model and own the service culture and customer experience
- Lead and model the customer experience principles for store team; ensure store service/selling culture is representative of the Under Armour brand
- Partner with the Store Manager in maintaining all standards covering merchandise and floor sets
- Support the Store Manager to oversee all areas of inventory control; monitor store shrink performance within outlined expectations
- In partnership with the Store Manager, Retail Operations Team and local HR, own total team skill capability through robust on-boarding and continuous training
- Provide timely and constructive feedback to the Store Manager in all facets of store operations
- Under the direction of the Store Manager, ensure store payroll optimizes business results; ensure staff scheduling meet the needs of the business
- Compile customer feedback on product and communicate to Retail Operations team
- Ensure compliance with all UA policies and procedures

Hiring location:

- Bandar Utama: One Utama

**Are you the right person that we are looking for**:

- Able to communicate in local dialects will be an advantage;
- At least two years experience in retail industry;
- Preferable with working experience in sports retail;
- Able to work with retail hours such as weekends and public holidays;
- Sales-oriented and good communication skill;
- Good working attitude, responsibility and punctuality

**Salary**: RM3,200.00 - RM4,500.00 per month

**Benefits**:

- Additional leave
- Meal allowance
- Opportunities for promotion
- Professional development

Schedule:

- Fixed shift

Supplemental pay types:

- 13th month salary

Application Question(s):

- What is your expected monthly basic salary?

**Experience**:

- Sports & fitness retail: 1 year (preferred)
- Retail: 2 years (required)

**Language**:

- Bahasa (required)

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