Retail Sales Associate

1 week ago


Kuala Lumpur, Malaysia The Olive Tree Full time

**Company Description**:
We're a small team with big ambitions and we're passionate about natural skincare products. We take pride in delivering happiness to our customers and offer sustainable solutions too. We're expanding and that is why we're looking for like-minded individuals who share the same values as us.
- Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
- Greets and receives customers in a welcoming manner. Provides outstanding customer service.
- Responds to customers’ questions and advise best product options to solve their concerns.
- Conducts price and feature comparisons to facilitate buying. Always offer the best deal for our customers.
- Cross-sell relevant products to increase the basket size.
- Directs customers by escorting them to racks and counters.
- Records sales by creating or updating customer profile and order.
- Processes payments by summing out customer purchases, processing cash, e-wallet payment, credit and debit cards.
- Proactively contact customers on new promotions. Arrange for delivery or pick-up of the customer’s order if needed.
- Alerts management of potential security issues.
- Provides customers’ feedback to the Retail Lead.
- Stay up to date on new products and promotions.
- Keeping track of inventory, including performing daily stock take and receiving of stock.
- Replenish stock based on guided stock keeping level.
- Maintaining store visual merchandising and keeping the store tidy, clean and dust-free.

**Requirements**:

- Passionate about natural skin care products.
- Ability to work full retail shift (10 am to 10 pm) during weekdays and weekends.
- Solid communication and interpersonal skills.
- Highly sales driven and self-motivated.
- Ability to converse fluently in two languages.
- Ability to work in different locations within Klang Valley (e.g. Pavilion KL, 1 Utama or Sunway Nexis).
- Malaysian citizen.
- Ability to work at least 4 days a week.

**What we offer**:

- **A great performer can earn at least RM 150 daily.**
- High personal commission scheme (up to 10%).
- Group commission.
- Attractive staff purchase.
- Regular training & coaching.

**Job Types**: Full-time, Part-time, Contract
Contract length: 12 months
Part-time hours: 48 per week

**Salary**: RM1,600.00 - RM2,400.00 per month

Schedule:

- Day shift
- Fixed shift
- Holidays
- Weekend jobs
Supplemental Pay:

- Commission pay
- Overtime pay
COVID-19 considerations:
Temperature screening and sanitising.

Application Question(s):

- Please state the date of your Covid-19 booster vaccine.

**Education**:

- Diploma/Advanced Diploma (preferred)
**Experience**:

- Retail: 1 year (preferred)


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