Sea Freight Import Coordinator

3 weeks ago


Shah Alam, Malaysia Synergy Staffing Sdn Bhd Full time

Location:
Taman Perindustrian Bukit Jelutong, 40150 Shah Alam, Selangor

Position name

Sea Freight Export, Coordinator

Working Hours & Days

9am - 6.00pm (Monday to Friday)

Contract Period :3 Months

Probability convert to permanent OR Renewal or renewal of contract

Possible extend 3 months (to be confirm when contract nearly end)

Salary Offered (Basic Salary or range)

Max RM4500

Other Benefits (Any allowance / Medical claim Etc.): No

Qualification with at least 1 year of working experience in a relevant experience in sea freight or freight forwarding industry will be preference.

Join Date : As soon as possible

No of staff required :1

Purpose of Position
Provide a pro-active and comprehensive service to the customer in all aspects of import and
ocean freight forwarding services provided by DSV Air & Sea
Key Tasks
- Registration of shipments - shipment information entry into the forwarding system,

CW1 on time and accurately.
- Monitor all incoming shipment from CW1 with carrier website or portnet on the estimate

arrival details.
- Update all systems
- internal/ external with shipment data and other customer specific

systems.
- Creation of Ocean Freight forwarding documents, e.g. prepare arrival notice, DO

release for carrier/CFS and Cartage Advice etc.
- Ensure all security arrangements and procedures are met
- Verification of the completeness and accuracy of all forwarding documents
- Ensure all dangerous goods/hazardous cargo documents are in place and procedures

are met with approval from carrier where necessary
- Work and Monitor Permit Declaration activity with permit declaration vendor
- Coordination of customer booking requests at origin and destination (call forward)
- Close coordination and booking with carrier(s) and haulier(s) on shipments arrival,

release and delivery
- Follow irregularity handling procedures with the Destination/Origins.
- Escalation of all impediments to processing to direct reporting manager.
- Adherence to customer specific SOPs.
- Communicate all cargo related incidents to customer service/ external brokerage house

(short shipment, damages, misrouted, missed vessel)
- Adherence to Global standard processes /procedures and to Corporate Standard &
Governance policies.
- Initiate and follow up on cargo and insurance claims with customers/surveyors and

other DSV partner country houses on damaged or missing cargo
- Engage and initiate discussion with local and regional procurement on rates and space
- Backup for the other team members as when necessary
- Sorting and uploading of documents into eDoc timely
- Maintain accountability and accuracy for updating and meeting deadlines for monthly

reports required by customers
- Ensure timely invoicing of shipment as per company KPI
- Release invoices to customers with supporting document according to requirement or

SOP
- Ensure payment collection prior release of shipment(s) for customer(s) under cash

term.
- Ensure shipment costs are updated correctly in CW1,
- Verify vendor/intercompany invoices and raise disputes for incorrect invoices
- Handle dispute and queries from customers and DSV overseas offices on billing

matters and resolve them in a timely manner.
- Monitor and update respective sale personnel on the validity date of all customers’

quotations
- Participate in company projects and initiatives as required2

Competencies
- Leadership
- Organizational skills (prioritize, plan, assign and control)
- Analysis and problem solving
- Business
- Customer Service
- Business Management
- Network & Relationship building
- Teamwork
- Communication & Interpersonal skills
- Personal
- Customer Service
- Initiative
- Teamwork
- Flexibility
- Able to work in a diverse environment and cultures
- Network & Relationship building
- Communication & Interpersonal skills

Experience & Education
- With at least 1 year of working experience in a relevant experience in sea freight or

freight forwarding industry will be preference

Please whatsapp me for more details : 01125809093

**Job Type**: Contract
Contract length: 3 months

Pay: RM3,000.00 - RM4,000.00 per month

Schedule:

- Day shift
- Monday to Friday

Expected Start Date: 05/01/2024



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