Housekeeping Coordinator

2 months ago


Putrajaya, Malaysia The Zenith Hotel (Putrajaya) Sdn Bhd Full time

The Housekeeping Coordinator plays an integral role in ensuring the smooth operation of a hotel or hospitality establishment’s cleaning and maintenance services. This position involves orchestrating the daily activities of the housekeeping staff, managing schedules, and ensuring that all guest rooms and public areas meet the establishment’s standards of cleanliness and presentation.

**Housekeeping Coordinator Job Duties**
- Schedule and assign daily workloads to housekeeping staff, ensuring equitable distribution of tasks and optimal use of resources.
- Inspect guest rooms, public areas, and back-of-house for cleanliness and adherence to the establishment’s standards.
- Maintain inventory of cleaning supplies and linens, placing orders as necessary to ensure availability and cost efficiency.
- Liaise with the maintenance department to report and follow up on repairs, ensuring rooms and facilities are in perfect condition.
- Handle guest complaints related to housekeeping services, providing immediate solutions to ensure guest satisfaction.
- Train new housekeeping staff on cleaning protocols, the use of cleaning chemicals, and the operation of equipment.
- Prepare and submit reports on housekeeping activities, including room status, maintenance issues, and staff performance, to management.
- Coordinate with the front desk to manage room statuses, ensuring timely turnovers for incoming guests.

Schedule:

- Rotational shift



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