Smf Specialist

SMF Specialist

**If you are looking to excel and make a difference, take a closer look at us...**

**Responsibilities**:

- Drive product awareness through various channels (panel of external brokers/branch personal bankers/RWM relationship managers/Branch Managers) to build new-to-bank (NTB) sales pipeline and drive the utilization for Share Margin Financing (SMF) business.
- Manage the relationship and create stickiness with in-market brokers/ dealers /remisiers/clients through unrivaled customer service.
- Provide accurate, valid, complete and latest information to internal and external stakeholders. Handle customer complaints effectively, provide appropriate solutions and alternatives;
- up closely to ensure issues are resolved.
- Actively participate and promote the Bank's marketing campaign to drive NTB acquisition and SMF utilization.
- Perform visitation to external brokers, branches and Priority Banking Center on monthly/quarterly basis, depending on the coverage.
- Update Wealth Asset Financing product manager on the latest client feedbacks on products feature, marginable listings and what other competitors are doing.
- To support and conduct product training/briefing to panel of external brokers/branch personal bankers/RWM relationship managers/Branch Managers) on SMF and other Wealth Asset Financing products.
- Cross-sell and refer other Banking products such as Current and Saving Accounts, Mortgage, Hire Purchase, Personal Loan and Credit Cards.
- Undertake ad-hoc task assigned by Head of Department.
- Collaborate and build strong working relationships not only within Regional Wealth Management, but other business partners such as Branches, Regional offices and stakeholders in Head Office.
- Support and assist Head of Wealth Asset Financing and Team Lead, SMF in audit and compliance related matter for the SMF, in line with the Bank's internal policy, standard and procedures and other regulatory requirements.

**Job Requirements**:

- Malaysian citizen
- Minimum Diploma or Undergraduate Degree in Accounting, Economics, Finance, Business Studies or Marketing.
- Preferably with 2 to 5 years of relevant experience in Global Markets, Stockbroking and Wealth Management

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

Job ID JR0000018462