Junior Executive/executive
2 weeks ago
**Job Highlights**
- Competitive Salary Package
- Incentive
**Main Purpose of Job**:
The main purpose of a collector is to manage customer’s account on monthly basis, ensure all accounts pay before due date & to ensure customer’s account maintain and does not increase in ageing.
- Responsible to each separate individual result (collection result).
- Advise customer to make the payment on time.
- Re act as a reminder to remind customer regarding the payment due date
- Response customer request based on the customer requirement
- To ensure to maintain customer service and company image.
- Complete dunning activities based on allocated queues.
- Ensure good clients relationship & service levels.
- Achieve the set standards in collections and financial objectives of collections by the management.
**Job Requirement**:
- Minimum SPM, STPM, Diploma or Degree Holder.
- Fresh graduate are encourage to apply.
- Good communication in English & Malay
- Well knowledge of PC and proficiency in MS Office
- Listening skills to empathize and listen to other person’s ideas
- Persuasion skills in order to move others into positive action, attitudes and behavior
- Ability to handle & manage stress
**Additional Information**:
- Working Time: 9 a.m. - 6 p.m.
- Incentive provided if meet KPI
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